Werner Mazda

Great Sales and Service people Werner Mazda is the best dealership I have ever dealt with. Their attention to the long term customer is phenomenal … sales, financing, service: all Werner Mazda is the best dealership I have ever dealt with. Their attention to the long term customer is phenomenal … sales, financing, service: all great people willing to go the extra mile. Bob Werner is fortunate to have such a service oriented team. I know that in an emergency I can contact one of his team members and they will do their best to get me the service I need. As an example, my son recently had an issue with his brakes on a Friday evening. He needed to have his car for a trip on Monday morning. We called Werner and service was already closed. We got through to sales and Nick arranged for his car to be looked at Saturday morning. We had it towed to Werner and when we called to check on it Saturday morning they were already assessing the problem. Luckily it was fixable on a Saturday and he was able to get his car back on Saturday evening! Did I mention they offered him a loaner for the weekend? For my most recent service visit, I had some routine work done (oil change, mount snow tires, alignment) while I was out of town. I left my car at the airport, Werner picked it up and when I returned they picked me up at t he airport and brought me back to the dealership. Very convenient service while I was travelling and the only extra cost to me was a days parking fee at Manchester Regional ... actually saved me money because I was going to have to leave my car at the airport for 10 days which would have been over $100. Again, great service. I have dealt with many employees over the years but list a few below ... they are all excellent and have contributed to my happiness with Werner Mazda. More

Always welcomed with a smile and courteousness Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will con Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will continue to do business with them More

Great experience We worked with David, Nick and Jay and they were all very professional, friendly and thorough, they made buying a new car a great experience. We re We worked with David, Nick and Jay and they were all very professional, friendly and thorough, they made buying a new car a great experience. We really appreciated the extra time that David took to go through all the features the car has and how to use them. More

Leased a new car Roger was very efficient and kind. He went above and beyond to give us great customer service and information about the vehicle since the moment we ar Roger was very efficient and kind. He went above and beyond to give us great customer service and information about the vehicle since the moment we arrived to werner. Rich was very friendly and was great to work with. They gave us a great deal! Both were able to Answer all of our questions. I would highly recommend this dealership to anyone! More

Easiest auto purchase ever! Roger was super helpful from my initial phone call right up to my purchase of a beautiful 2015 Mazda3 from their excellent preowned inventory. The car Roger was super helpful from my initial phone call right up to my purchase of a beautiful 2015 Mazda3 from their excellent preowned inventory. The car pretty much sold itself, but Roger was gracious enough to let that happen without any pressure or excessive sales hype. Eric, Jay, and Rich were so courteous and helpful with negotiating the price and arranging the financing that I purchased the car on the spot and drove it home that evening. So far I love the car. The styling, features, road handling, and fuel economy are exactly what I have been looking for. If you want a great car, consider Mazda, and don’t buy until you visit the Werner dealership. More

Great Experience! Rob was great to deal with. Very friendly and knowledgeable! We were in and out in our new vehicle within just a couple of hours! Rob was great to deal with. Very friendly and knowledgeable! We were in and out in our new vehicle within just a couple of hours! More

Refreshing It is great to feel so welcome and knowing you can trust them to be honest and courtesy. I was quite impressed when I had my last appointment. An olde It is great to feel so welcome and knowing you can trust them to be honest and courtesy. I was quite impressed when I had my last appointment. An older lady was having her car worked on and was quoted a certain price. After being there for a little while, they came in and told her that the problem wasn’t as bad and they first thought and that it would be much less. Because of this I feel I can trust them with my vehicle’s maintenance. The team is very friendly. More

New car Great people, good deal! I thought the dealership was nice, people were honest and negotiations were easy. Eric and Joe were helpful throughout the w Great people, good deal! I thought the dealership was nice, people were honest and negotiations were easy. Eric and Joe were helpful throughout the whole process! Love my CX-5! More

Good buying experience My buying experience at Werner Mazda went smoothly from beginning to end. I felt listened to and not pressured. My salesperson Rob Hering went the e My buying experience at Werner Mazda went smoothly from beginning to end. I felt listened to and not pressured. My salesperson Rob Hering went the extra mile to find a car that met my needs and budget, and he followed through carefully on all the details of the sale. I left feeling I had gotten a good deal on a good car. More

Excellent service, always I bought my Honda CR-V from Werner a few years ago, and I go back there every time for routine maintenance or if anything goes wrong because they give I bought my Honda CR-V from Werner a few years ago, and I go back there every time for routine maintenance or if anything goes wrong because they give me such great service. They are never pushy- I have been to a Honda dealership nearby to test it out and they tried to tell me 100 things that were wrong with my 4 year old car. Werner never does that, but do bring up anything wrong in a professional and friendly way. They are also very accommodating- one time I had to wait for my mom to pick me up at the dealership who was stuck in traffic and an employee asked me multiple times if I wanted to use one of their cars for the night while my car was getting worked on. He made sure I was taken care of, and that's what you need from a dealership! I'll highly consider purchasing a Mazda from them for my next car. More