Werner Mazda

Why Werner!!!!! Trust, integrity, fairness, and great service (they even detail your car when you have an oil change)! Werner has never let us down! Big issue or sm Trust, integrity, fairness, and great service (they even detail your car when you have an oil change)! Werner has never let us down! Big issue or small, they always have treat us with respect. More

Friendly, informative with no sales pressure, outstanding. Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Hein Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Heintz & Nick Flood were friendly, answered all questions without trying to rope me into a sale. Mike explained all current incentives, benefits of buying Mazda as well as services they offered to customers who purchased from them, tour of their deakership & automotive service area, again with no pressure to buy. Went to look at another Mazda 3 Touring in Nashua because of color, salesman didn't show up for the appointment, another salesman stepped up & was friendly, however the sales manager & finance staff put on alot of pressure & were not personable. I returned to Werner 4 months later ready to buy, again Mike & Nick were very friendly, Mike kept his appointment with me, answered more questions, had a couple models I was interested in ready to look at when I arrived, another test driive, no pressure & I purchased a '18 Mazda 3 Grand Touring. I received a great deal, a lower overall price than what Nashuas price was for a lesser model. Walked me through the purchasing process & again, with no pressure. Thanks Mike, Nick & Jay! Made my buying experience a seemless & pleasant one. Will recommend anyone I know to stop in. Thanks again! More

Vehicle purchase The experience of trading a vehicle and the purchase of a new used vehicle was very pleasant. Our sales person,Mike Heintz was great to work with. No The experience of trading a vehicle and the purchase of a new used vehicle was very pleasant. Our sales person,Mike Heintz was great to work with. No pressure...honest answers. Jay in Finance was equally nice and very helpful. The dealership is very well organized...customer focused and great to do business with. A very refreshing process for purchasing a vehicle! More

Service for tires J E S S is the best! Very easy process! I also just wanted to say thank you for my new tires. see you next time! J E S S is the best! Very easy process! I also just wanted to say thank you for my new tires. see you next time! More

Awesome Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones nee Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones needs. More

Fantastic and Seamless Purchase Experience Had a great experience at least turn-in time for my '15 6. Was debating buying it out received an excellent deal on a new '18 CX-5. There was no press Had a great experience at least turn-in time for my '15 6. Was debating buying it out received an excellent deal on a new '18 CX-5. There was no pressure to make any decision at all from Joe, and he gladly let me look at every single color, spec, and model I wanted to (in the blistering cold!). I believe I received a very good deal and the experience was very quick and easy, from initial talks to driving off in my new car. Additionally, due to a slight misunderstanding, Rich offered to rectify an extra install situation free of charge as part of being a loyal Werner Mazda customer, which I very much appreciated. Would gladly recommend Werner to my friends and family! More

Paint job on my 2107 CX5 was redone. Paint job on my 2107 CX5 was vert thin. Repainted hood, fenders, etc. The red matches really well. Excellent work, fine job. Very congenial service p Paint job on my 2107 CX5 was vert thin. Repainted hood, fenders, etc. The red matches really well. Excellent work, fine job. Very congenial service people. More

Excellent Experience The staff is extremely friendly and knowledgeable. The entire process was efficient and enjoyable. I have worked with many dealerships in the past a The staff is extremely friendly and knowledgeable. The entire process was efficient and enjoyable. I have worked with many dealerships in the past and none of them can compare to the overall positive experience I have had at Werner Mazda. More

Quoted an hour, didn't get finished for 2 hours. Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service way too long into the visit. More

Great experience Joe helped me get into the car I wanted within my budget! He never pressured me and treated me with respect. I love my new CX-3 and want to drive it a Joe helped me get into the car I wanted within my budget! He never pressured me and treated me with respect. I love my new CX-3 and want to drive it all the time. Thank you Joe and Nick for helping me find my new car! -Michelle P. More