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Werner Mazda - Service Center

Manchester, NH

4.8
1,411 Reviews

1,411 Reviews of Werner Mazda - Service Center

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June 25, 2018

Great Service i had great service at the service center the staff is always friendly and prices are great. i had all weather mats installed and they did it for fre More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Werner Mazda responded

Thank you for the review

Jun 25, 2018 -

Werner Mazda responded

THANKS YOU PAUL!!!

June 23, 2018

Was greeted by friendly associate Sales associate greeted upon arrival. She updated me about items that needed to be taken care of. After asking some questions, she looked investigate More

by WENJAY22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McKinney
Jun 24, 2018 -

Werner Mazda responded

thank you!!

June 22, 2018

Really efficient! I made an appointment for my inspection. From the time I drove into the service department to the time I left was 46 minutes. They were efficient and More

by k.deveau13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the ladies name at the service desk that was so great in informing me.
Jun 24, 2018 -

Werner Mazda responded

Karen thank you for the review

June 20, 2018

CSR was prompt, informative, and knowledgable CSR was prompt, informative, and knowledgeable as well as had my best interest at heart. The work performed met your high standards and mine. I alw More

by pnb213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CSR
Jun 20, 2018 -

Werner Mazda responded

Thank you for the kind review!!

June 20, 2018

Sales & Service I have bought 5 Mazdas from Werner over the last 15 years and they have done a wonderful job in not only the sales aspect, but I bring all of the cars More

by don_spinelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn in service.
Jun 20, 2018 -

Werner Mazda responded

Don we have loved having you and your family in this past 15 years, if we could just convince your wife to stop buying Chevy our goal will be complete... just kidding Thank you for the review Don!!

June 19, 2018

Amazing service Jess in Service was easy to deal with and answered all of my questions. The service was fast and it was done before I though it would be. More

by PHEALS66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney, Jenn Lupo, john obrien
Jun 20, 2018 -

Werner Mazda responded

Thank you for the kind review!!

June 19, 2018

good visit Werner Mazda was friendly and timely. My very favorite part of my visit was the waiting room, I was dreading the time I would have to wait for my car More

by jaynemelahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry I did not catch the name but I the young lady that checked me in and kept me up to date was perfect!
Jun 20, 2018 -

Werner Mazda responded

Thank you for the kind review!!

May 04, 2017

Going above and beyond! I bought a CX-5 from Werner Mazda last June, which was a made a nice, professional experience by our sales guy, Mike Heintz and have since returned tw More

by sbar2n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, melissa thoroughgood
April 12, 2017

Lied about unneeded repair Werner Mazda is dishonest with their customers in order to increase their profits and I encourage those of you reading this to avoid doing business wi More

by Af93385
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Apr 26, 2017 -

Werner Mazda responded

Hello this is Rich Hammond. I am the GSM at Werner Mazda. I am sorry you feel this way. I would like to state that we are not dishonest to deal with. In your review you state you came in for a transmission issue. If we were dishonest we would have tried to sell you a 3k transmission job not a $184 valve cover gasket. I am sure you father is a very good tech however this valve cover was not leaking from the front so he may have missed it.It is leaking into spark plugs, this is probably why you felt a loss of power or felst you were having a transmission issue.

July 01, 2016

Went in for inspection and oil change Everything was done to my satisfaction and a timely manner. I also loved the massage chair while i was waiting!! Thanks for a great day. More

by zoom zoomalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad connor
Jul 01, 2016 -

Werner Mazda responded

zoom zoom, happy to hear you enjoyed your experience !!