Werner Mazda - Service Center

Great service experience. The service area people are nice and keep you updated while you wait. The wait area is night and clean with comfortable seating choirs and free snack The service area people are nice and keep you updated while you wait. The wait area is night and clean with comfortable seating choirs and free snacks. After my oil was changed and my snow tires taken off, they had no problem doing my inspection after. The charges were very reasonable. More

New tires As always, Jess was great! She has been great every time we come in for service. I hope she stays for a very long time! 🙂 As always, Jess was great! She has been great every time we come in for service. I hope she stays for a very long time! 🙂 More

Awesome Customer Experience Jess is great. She helped me schedule my appointment, get all the details right for the work needed, and added a few I did not think of. The service t Jess is great. She helped me schedule my appointment, get all the details right for the work needed, and added a few I did not think of. The service team is fantastic as they go the extra step to make sure everything is right the first time. I have over 200k miles on my CX-9 and everytime I leave Werner Dealership service center my CX-9 runs like new and looks like new. I would recommend the Werner Service team to anyone needing service on their vehicle. More

initial service,5000miles uneventful,it was my first service,and it was free, so I have no complaints! shuttle driver was pleasant! that's all the feedback i have uneventful,it was my first service,and it was free, so I have no complaints! shuttle driver was pleasant! that's all the feedback i have More

Great Service In for an Oil Change and Tire Rotation, they are always very professional and super friendly. Prompt Service and gets you in and out quickly. In for an Oil Change and Tire Rotation, they are always very professional and super friendly. Prompt Service and gets you in and out quickly. More

service appointment my experience was excellent. liked the updates and video showing me exactly what was needed. well done by all involved.. This was new to me nad much my experience was excellent. liked the updates and video showing me exactly what was needed. well done by all involved.. This was new to me nad much appreciated. Thanks More

Great, I was in and out quickly. The service people are very friendly and reviewed the service which was performed on my car in detail. The car wash and vacuuming of the interior is The service people are very friendly and reviewed the service which was performed on my car in detail. The car wash and vacuuming of the interior is a nice jesture. More

Customer Service orientated I love going to this dealership, from the beginning Rich Hammond has been great. He is very honest and tries to work with the customer to come to a re I love going to this dealership, from the beginning Rich Hammond has been great. He is very honest and tries to work with the customer to come to a resolution. The service department is also great to deal with, they have always fit me in to get things serviced. When ever there is a delay or they find something else wrong they come in the waiting room to discuss. Today when there was an issue that my Service adviser could not answer he went and found the person that could help me. As far as dealerships go this is the best. I was a long time Honda Auto-fair customer and they swayed me to the Mazda side More

Very Dissappointing that our wheel was not fixed or replaced We purchased insurance for dent, wheel damage ect... On our leased car. We brought in a wheel that was damaged months ago, never got a call, then, whe We purchased insurance for dent, wheel damage ect... On our leased car. We brought in a wheel that was damaged months ago, never got a call, then, when I called to ask if it was fixed or replaced, Service said it was ready to go. Went to pick it up 10 days ago. No Repair or Replacement because it hit a curb!!! What else would normally damage a Wheel? VERY DISSATISFIED!!!!! Louis T Memolo General Contractor Inc. Probably the end of our Loyalty to Werner Mazda!!! Too bad, We were looking forward to Test Driving the Mazda 6 with newer more Powerful Turbo. A Toyota next time? More

Fast, friendly service! I always have a great experience when bringing my car in to Werner for service. They always explain the work being done, and are prompt with the work. I always have a great experience when bringing my car in to Werner for service. They always explain the work being done, and are prompt with the work. It also makes the experience great that they have coffee and small snacks available while you wait! More