1,648 Reviews of Werner Mazda - Service Center
Fast and convenient Routine maintenance is fairly affordable. People are pleasant, helpful and on time. All contacts with this dealership, no matter what department, were Routine maintenance is fairly affordable. People are pleasant, helpful and on time. All contacts with this dealership, no matter what department, were no stress. Thank you. More
Just great service The whole experience at Werners was awesome. Jess Kinney coordinated the activity and she exceeded all expectations with crisp and accurate informatio The whole experience at Werners was awesome. Jess Kinney coordinated the activity and she exceeded all expectations with crisp and accurate information and delivery. She was a real professional and even helped me on a future tire requirement. More
Oil change, tire rotation, etc. Great people to work with. Jess in service is a real keeper. Very pleasant and knowledgeable. She could be having the worst day and you would never kn Great people to work with. Jess in service is a real keeper. Very pleasant and knowledgeable. She could be having the worst day and you would never know it, always upbeat and friendly. By far the best dealership I have worked with, and after 6 decades I have dealt with a lot of them through business and personal. They have the most stocked up customer lounge I have ever seen, all kinds of goodies. Definitely thinking of the customer all the time. More
Mazda Software Still SUCKS! It's been 14 months since MAZDA broke the InfoTainment system in my 2016.5 CX-5 with a crappy software update and 3 software updates since and yet eve It's been 14 months since MAZDA broke the InfoTainment system in my 2016.5 CX-5 with a crappy software update and 3 software updates since and yet everything is still as broken as ever. I will NEVER purchase a Mazda again and will tell everyone I know how lousy this brand is. I'll try to dump this thing and replace it with something better if I don't lose my shirt on a trade-in (although I probably will because others likely already know what I didn't when I bought this xxx). More
Oil change and tire rotation Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regu Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regularly. When I'm ready to pay my bill Donna always has a smile for me! More
Quick and painless! I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in a I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in and out in an hour! More
Service appointment. A good service center, they seem very professional and generally timely. Good communication as well. Very efficient and a good pleasant environment t A good service center, they seem very professional and generally timely. Good communication as well. Very efficient and a good pleasant environment to wait in More
Install of tow package The install went well. The fluke light indicator became a problem. Service manager was empowered to accommodate us with a loaner car. The issue was re The install went well. The fluke light indicator became a problem. Service manager was empowered to accommodate us with a loaner car. The issue was resolved and we are very satisfied.Thank so much. More
Service and tire replacement Great experience overall. The staff at Werner are very attentive and were great at communicating what needed to be done during service. There were a f Great experience overall. The staff at Werner are very attentive and were great at communicating what needed to be done during service. There were a few things that need to be fixed, they called me and told me exactly what need to be done and the cost as well. More
Inspection and other work I have had all of my car-work performed at Werner Mazda and I am never disappointed! I arrived a half hour early for my appointed time and they took m I have had all of my car-work performed at Werner Mazda and I am never disappointed! I arrived a half hour early for my appointed time and they took my car in early. I waited less than an hour for my inspection, tire rotation, and oil change. I really appreciate the speedy service! More