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Werner Mazda - Service Center

Manchester, NH

4.7
1,681 Reviews

1,681 Reviews of Werner Mazda - Service Center

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December 06, 2018

Service I brought my car in to have a couple of safety recalls worked. I picked my car up and was informed that only one had been done the parts for the other More

by Nothappy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jess Kinney
Dec 07, 2018 -

Werner Mazda responded

I am sorry this became an inconvenience for you, we wanted to keep you as safe as possible and do at least one of the two recalls however we dropped the ball this time on not informing you about the other part being on back order and letting you make that decision. We hope your next service with us will be well informed and to your liking.

December 03, 2018

Good Work The work was done correctly. The price was reasonable. The people were friendly. They know my name. I will go there again. I love my Mazda! More

by Stjude777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Turnquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Lupo
Dec 03, 2018 -

Werner Mazda responded

Thank you for the review!!

November 30, 2018

consistent, quality, knowledgeable service, w/good value Have purchased 4 Mazda"s from this dealership. Roger, our salesman, was knowledgeable re: the vehicle, helped us to find one that met our needs perfe More

by allisonmangels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Turnquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney, Jenn Lupo
Dec 03, 2018 -

Werner Mazda responded

Allison we really appreciate you and your husbands business. You both are a lot of fun to work with. Thank you for the review!!

November 30, 2018

Absolutely terrible Instead of writing a few words, I'd like to send a letter to someone of importance who would read it on the terrible service provided! Ronald Belan More

by JADMSBELANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shop Manager, Jess Kinney
Nov 30, 2018 -

Werner Mazda responded

I am sorry to hear you had a bad experience,Please feel free to reach out to John @ jobrien@wernerauto.com or mail it to 1050 Gold St Manchester NH

November 29, 2018

Fast and convenient I needed a flat tire replaced and no one else could fit me in for a week. Werner told me to come in at any time since it was a flat and they would tak More

by jaclyn.kabat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Dec 03, 2018 -

Werner Mazda responded

Thank you for the review!!

November 27, 2018

Great customer service My vehicle needed body repair as a result of an accident. The service manager and his team were always great about communicating with me and with my i More

by ka.kroh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john obrien, Jess Kinney, Jenn Lupo
Dec 03, 2018 -

Werner Mazda responded

Thank you for the review!!

November 23, 2018

Quick and efficient! I had Apple CarPlay installed in my 2018 CX-5 along with a oil change and tire rotation. Took about two hours which I thought was great. Staff was f More

by bradley698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Costello , David Lee, john obrien, Jess Kinney, Jenn Lupo
Nov 23, 2018 -

Werner Mazda responded

And we love you! You know we're here for you, anything you need. Never hesitate, never fret, we got you. -Nick

November 22, 2018

Thank You I love going to Werner Mazda for service. They always take good care of me, the service is fast yet thorough and they are always willing to help and More

by joaweisberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Lupo
Nov 23, 2018 -

Werner Mazda responded

Jo, thank you! Tell your boy we all say hi! Anything you need, give a call! -Nick

November 20, 2018

Service appointment i went to Werner Mazda for a Oil Change and too have my winter tires put on. They also took care of a recall on the airbag. The girl I with spoke was More

by KATYMAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Nov 23, 2018 -

Werner Mazda responded

I hope your Mazda6 is still awesome! Thank you for the nice review -- we appreciate your continued business, and hope you never hesitate stopping by or calling with anything you need! -Nick

November 19, 2018

Thank you! Great service! Jess is not only friendly, but very helpful. The loaner was beautiful and I love that they vacuum and wash the car- nice touch! More

by KRISTANB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Nov 19, 2018 -

Werner Mazda responded

Jess is also awesome to work with! We're proud of the work that we do and I'm glad it made your experience better! Wash n' Vac 4 life! -Nick

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