Wesley Chapel Nissan

My husband and I first looked at a Nissan Murano in Orlando, two years ago. We were forced to buy something else but never forgot that SUV. We looked at six different dealerships and didn't have any in Orlando, two years ago. We were forced to buy something else but never forgot that SUV. We looked at six different dealerships and didn't have any inner peace. The instant I met Piero Marruffo I knew I could trust him. He wasn't pushy, he knew the product, and when I told him I would have to bring my husband back the next day he did not give me a hard time. He earned my trust! I've worked as a Finance Controller in dealerships for over 20 years and to be honest this is the ONLY good experience I've had and it's due to Piero's honesty, calmness, efficiency and thoroughness. And Wesley Chapel was not the closest dealership to me - one hour away - but I will definitely return when it's time to buy again! Piero's professionalism was above and beyond. Honestly, every single person we met were friendly and helpful. More

I just bought my second Nissan Rogue from Matthew. He didn’t pressure me, and was able to get a deal that was just what I wanted. Matthew always answered my questions and was happy to help me with al He didn’t pressure me, and was able to get a deal that was just what I wanted. Matthew always answered my questions and was happy to help me with all my inquiries about the car. He helped me pair my phone to each car and navigate all the features. When I returned with more questions about the car he was able to answer with patience and professionalism. Whenever I was at the service center, Matthew always stopped to ask if I was happy with the car and if there was anything he could do to help. It was this extra personal touch that I appreciated very much. He is my favorite salesman. More

I was very impressed with Matt Valle when i brought our Altima in for service and was waiting for service to be done and was in showroom looking at cars when he came to me and explained all about the Rouge Altima in for service and was waiting for service to be done and was in showroom looking at cars when he came to me and explained all about the Rouge we needed a SUV becaused we justed purchased 2 new beagle puppies ,dealer gave me top dollar for my trade and whole process went smooth they had everything set up for us when we came back4hours later, we left the dealer with a brand new Rouge have been going to Wesley Chapel Nissan about 4years the Service Dept do a great job on your car More

service was great. all problems have been resolved. my service dept rep was Darren Blount, and he especially did an outstanding job. all problems have been resolved. my service dept rep was Darren Blount, and he especially did an outstanding job. More

My husband and I were so pleased on how helpful Piero Marruffo was during our car buying experience. Everyone was so nice and friendly. Over the years of buying cars we have never experienced such a fast Marruffo was during our car buying experience. Everyone was so nice and friendly. Over the years of buying cars we have never experienced such a fast and easy car buying experience like we did at Wesley Chapel with Piero helping us every step of the way. He had us in and out and in our new cars in no time which was a big plus for my husband and I. Overall we are 100% happy with our experience and the awesome customer service we received from all of the staff. More

Jenny was very enjoyable to work with and very tech savvy. We definitely would recommend working with her! savvy. We definitely would recommend working with her! More

From our first phone call to the dealership to the delivery of my truck was phenomenal. Everyone was friendly, honest and helpful. By far the BEST sales experience we have had at any dealership. Ja delivery of my truck was phenomenal. Everyone was friendly, honest and helpful. By far the BEST sales experience we have had at any dealership. Jason was knowledgeable about the vehicle, listened to our needs and his service was impeccable. Jason got us into the vehicle of our dreams without the theatrics and typical salesman games. We drove about and hour away from many other dealerships and it was worth every mile. We would highly recommend Wesley Chapel Nissan for their straight forward business practices and customer service. Jason Stewart even got us a pink bow for the delivery, which has special meaning to all of us. If we could give more than a 5 star review we would. Wesley Chapel Nissan and Jason Stewart were Outstanding! More

We can’t say enough about this dealership. We treated with respect, courtesy, this is the first time in a very long time we went to a dealership that believed in customer service, made us feel We treated with respect, courtesy, this is the first time in a very long time we went to a dealership that believed in customer service, made us feel welcome and relaxed and at home. They worked tirelessly to make sure we were well taken care of and for us a fabulous deal and financing. More

I was very impressed with the whole process. no one else wanted to help me buy a car on MY terms. I told Jason that all the dealers I had spoken with were telling me the banks are requiring seve no one else wanted to help me buy a car on MY terms. I told Jason that all the dealers I had spoken with were telling me the banks are requiring several thousand dollars down that I don't have. He had a finance manager call me. Camille asked me what was happening to me, what terms I wanted and could afford. she had me fill out their online app and asked me to give her an hour or so to go over everything. 45 minutes later she called me back with an approval from a credit union at my terms. I was shocked and pleasantly surprised. no back and forth no BS. Just a simple, "you're approved, when can you come in to sign?" I hadn't even seen the car in person. they listened to me and worked it out. More

High pressure, strong arm sales tactics created an unwelcoming environment. We went with full intentions to purchase a specific vehicle. We were transparent (too much really) in what we we’re looking unwelcoming environment. We went with full intentions to purchase a specific vehicle. We were transparent (too much really) in what we we’re looking to pay and what we needed for our trade. The low balled our trade, like we don’t know what it’s worth, both retail and average black book trade value. After going around, we discovered our car was blocked in and the keys were being held by the team of thieves in a private room. The whole experience just made us feel uncomfortable. We drove 1 1/2 hours one way to buy this car. We felt disgraced and really disappointed on our ride home. It’s not about the money. We could pay cash for any vehicle on the lot including the row of Benz along the back line. It was about showing respect and the lack of wanting to build a relationship. Just sell the car mentality. Oh, well we didn’t get the car we wanted and they didn’t get the sale. More