Back

Wesley Chapel Nissan

Wesley Chapel, FL

4.4
1,732 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us. Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
Contact Dealership

28519 State Road 54

Wesley Chapel, FL

33544

Directions

By Type

Showing 1,732 reviews

November 21, 2021

Jason and Dante were incredibly helpful and made it easy to close the deal! they were both great to work with! More

by Maxman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Wilchcombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Tan, Rob Gannon, Jason Stewart
Nov 23, 2021 -

Wesley Chapel Nissan responded

Maxman, we're delighted to hear our team members Jason and Dante were so helpful! Thanks for the fantastic review!

November 20, 2021

Dealership was clean and we were greeted with smiles and attentiveness. Everyone was nice and I would definitely recommend them. More

by Iamsav32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Tan
Nov 23, 2021 -

Wesley Chapel Nissan responded

Thank you for the wonderful review!

November 19, 2021

Average prices for replace fan clutch is $400 they charge $800 they did not fix problem two mounts ago with warranty live time warranty do not cover fan motor I think fan is part of engine More

by Zdomek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DINO VASOS
Nov 30, 2021 -

Wesley Chapel Nissan responded

We're sorry if you didn't have the best experience with us. If we can go over any of these issues with you directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 14, 2021

Worst experience ever. Avoid this dealership like the plague. Sebastian and Jacques are the worst "managers" EVER! Lies Lies Lies And excuses excuses excuses. Waiting for a car and got constant run aroun More

by Tgover
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Manzano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques Baron
Nov 30, 2021 -

Wesley Chapel Nissan responded

We apologize if our customer service didn't meet our own high standards. We appreciate your feedback and will share it with our team right away. If there's any way we can address any of your concerns directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

Tgover responded

Where was this false concern when we continually tried to reach upper management about our horrific situation with your employees and their disregard and disrespect for us? Your employees are a direct reflection of upper management. You need to clean house

November 12, 2021

The Sales Person ... Ms. Jeny Hoyos ... is GREAT I'M VERY HAPPY ! THANKFUL for Her .Services ! More

by Albertoriverasr13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Tan, PHILIP RICE
Nov 18, 2021 -

Wesley Chapel Nissan responded

Thank you for sharing your appreciation for our team member Jeny!

Nov 18, 2021 -

Albertoriverasr13 responded

I'm very Happy With the Service that I Recieved at Wesley Chapel Nissan ... But I Do Need HELP with How to Set Up ALL THE ELECTRONIC T

Nov 18, 2021 -

Albertoriverasr13 responded

I need Help With Setting The Electronic Things that My New Car Has ... Please ? Thank You !

November 09, 2021

Happy with my purchase of a Subaru Outback. Jeny got me in the car on the day of, no nonsense. Overall good experience! More

by Tony_Bellan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Wesley Chapel Nissan responded

Tony, we're happy to hear our team member Jeny made your visit a good one -- thanks!

November 08, 2021

Jeny Hoyos was referred to us from a friend. The best decisión we could have made. She was patient and made everything so easy and even buy us dinner. She speak spanish which is the best! She lower our p More

by Hertermonje777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Wesley Chapel Nissan responded

We're delighted to hear our team member Jeny was so helpful! Thanks for the excellent review!

November 05, 2021

They play less pricing games than most car dealerships. They do not charge a market adjustment, if you refuse to pay one. More

by Byrnerj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JON GUZMAN, Juan Marrero
Nov 18, 2021 -

Wesley Chapel Nissan responded

Thank you for the review!

November 01, 2021

Very courteous and patient. Willing to go the extra mile to help me with requirements for my car. More

by Hisfollower245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Wesley Chapel Nissan responded

We're delighted to hear our team went above and beyond to make sure your experience was a good one! Thanks for the great review!

Nov 20, 2021 -

Hisfollower245 responded

How does the gift card process work?

November 01, 2021

Jeny helped me with my 2020 Nissan Sentra she was extra attentive to my needs and got me in there ! More

by mayagilbert94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeny Hoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Wesley Chapel Nissan responded

We're delighted to hear our team member Jeny took such good care of you and your 2020 Nissan Sentra! Thanks for the wonderful review!

...
23
...