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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,087 Reviews

4477 Ridge Road West

Rochester, NY

14626

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1,087 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

August 05, 2011

This is my first purchase of a Chrysler product. I was very impressed with my salesperson and further impressed with the price that i was able to buy the truck. This purchase was a pleasant experience. More

by enz5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marlene fishbaugh
Aug 25, 2011 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

I am very happy to hear you're enjoying your new Chrysler vehicle and had a pleasant experience while at our dealership. Thanks for taking the time to post your feedback. Sincerely, Michael Daeschner General Manager

August 04, 2011

Steve Stonehouse is a great salesperson. He is not pushy and goes the extra mile for his customers. I would highly recommend him. This was a repeat sale for me and I specifically asked for him. More

by jahm5k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stonehouse, Steve Stonehouse
Aug 25, 2011 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

I'm happy to read Steve went that extra mile, he's a great asset to our team. Thank you for taking the time to share about your experience on DealerRater. Sincerely, Michael Daeschner General Manager

August 02, 2011

Dan was Great to work with, no pressure, very helpful, and very knowledgeable. He was a pleasure to work with and we will recommend him to our friends and relatives. Our kids also had a fun experience, More

by shawn o
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan DeGeorge
August 02, 2011

I had a great experience at Doan. I have purchased many vehichles there and would definitely recommend them to friends, family, and strangers. Johnny D. really went to work for me as he needed to find the More

by senos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny D, John ( Johnny D ) DiPasquale
August 01, 2011

Brandon came highly recommended by a friend and he was a pleasure to work with. Not only did he know the cars inside & out, but he made the whole experience exciting! He took the time to go over every det More

by mbell69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Taccone
July 30, 2011

My experience working with Doan Dodge was very positive from beginning to conclusion. The General Manager hooked me up with John Schneider and he provided us a wealth of objective information, and went ou More

by rpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schneider, George Grass, John Schneider, George Grass
July 29, 2011

I went to Doan after seeing an ad in the newspaper. Mike greeted me immediately. He was polite and friendly. He explained the great rebates and bank offers for the Jeep Liberty. He helped me with the dif More

by Buhly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wallace, Mike Wallace
July 22, 2011

I was waited on as soon as I walked in the door and promptly shown what I was looking for. Cory worked hard to get the deal I wanted. When I picked up the new Jeep I didn't have to wait and everything More

by Sharon Haller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
July 22, 2011

Doan overall has been absolutely great to work with. From sales to service! This is the third vehicle purchased from Doan Dodge in the past 5 months. Steve Vieira has been the absolute BEST sales pers More

by bgropp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vieira, John Labate, Bob Davoss, Steve Vieira
July 19, 2011

I wasn't sure if I wanted new or used and with the help of Marlene I realized I could get a new car for the same price as the used I was looking at. I was looking on my own because of the hours my husband More

by Journey lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlene Fishbaugh
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