West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

New Ram Pickup I am a repeat customer of this dealership and have always had nothing but GREAT things to say about the awesome customer service we receive every time I am a repeat customer of this dealership and have always had nothing but GREAT things to say about the awesome customer service we receive every time we go, whether it is for vehicle service, or sales. Everyone there is friendly, and just great! Highly recommended!! More

Doan Jeep Rochester NY I went to Doan Jeep interested in a new 2016 Renegade, 75th Anniversary Edition. We had purchased vehicles there before so I knew the quality of the I went to Doan Jeep interested in a new 2016 Renegade, 75th Anniversary Edition. We had purchased vehicles there before so I knew the quality of the sales team and inventory were great. I had predetermined (in my head) the features and figures I wanted in order to trade in my current vehicle. The sales guy Mike and finance manager Roland did not stop working on my deal until I was satisfied. I think I gave them a challenging task, but they wanted me to be happy. They gave me a great deal of information along the way to help me understand about the financing and the protection plan. And I am very happy with the deal. I know the service will be there in the future when I need it. I have already recommended them to others. More

new jeep wrangler Down Jeep had the wrangle i wanted. Drove from Albany Ny to look at it on 8-13-16 and picked it up on 8-16-16 nice dealer ship large inventory. Down Jeep had the wrangle i wanted. Drove from Albany Ny to look at it on 8-13-16 and picked it up on 8-16-16 nice dealer ship large inventory. More

Great experience. Great working with salesmen and financial group. Easy transaction at their tent sale. Good trade in pricing for my SUV. John DiMartino was my sale Great working with salesmen and financial group. Easy transaction at their tent sale. Good trade in pricing for my SUV. John DiMartino was my salesmen and was very helpfull. More

Great sales dept, awesome service We have dealt with this dealership twice now, for 2 new purchases. They really go beyond expectations. My husband bought a new Ram 1500 in 2012 from H We have dealt with this dealership twice now, for 2 new purchases. They really go beyond expectations. My husband bought a new Ram 1500 in 2012 from Hoang Levin. He worked really hard to get us the best price. I just got a new Wrangler, purchased from Mark Ivison. What a pleasure to deal with. The entire staff is friendly, helpful, and courteous. Their service dept. is top notch. We have found a new dealer for life. Being a GM retiree we have never purchased other than GM vehicles, but now we are sold on Doan! More

Excellent Sales Person I have purchased many new cars, and this is the fist time the experience was EXCELLENT. The sales person ( John DiMartino) was very knowledgeable abo I have purchased many new cars, and this is the fist time the experience was EXCELLENT. The sales person ( John DiMartino) was very knowledgeable about all of the vehicles they sold as well as many others that I test drove from different dealers as well. Being able to have a conversation with John about the different vehicles I was interested in helped me tremendously when making Dodge my final choice. John isn't your typical salesman.. I felt he really wanted me to find the right vehicle for me. Also, the details and attention he paid to me is comparable to no other salesman, for example when he drove up my new Jeep after my purchase, the radio was programmed to my favorite station. He paid that much attention, he remembered our conversations. I highly recommend anyone looking at a Dodge, Chrysler or Jeep vehicle to see John DiMartino at Doan Dodge. They are very lucky to have him. More

I keep going back Love the knowledge of Michael Huynh. Michael made me and my brother feel comfortable buying both of our cars. Found the right size SUV with a sexy loo Love the knowledge of Michael Huynh. Michael made me and my brother feel comfortable buying both of our cars. Found the right size SUV with a sexy look. I am taking the mommy look to another level. More

Amazing Customer Service Buying a new car was a scary thought for me, but Pete Tobiolo my sales consultant made my car buying experience a breeze! He took the time to answer a Buying a new car was a scary thought for me, but Pete Tobiolo my sales consultant made my car buying experience a breeze! He took the time to answer all my questions & helped me find the right car for my family at the most affordable price. I highly recommend Doan Dodge to anyone who expects excellence & service that goes above & beyond! More

WIlling to Make it Work We had to be in and out fast due to 4 young children. Steve listened, helped keep the kids occupied, worked efficiently and was patient with us. We We had to be in and out fast due to 4 young children. Steve listened, helped keep the kids occupied, worked efficiently and was patient with us. We got the car we wanted at the price we wanted in under an hour. We'll be back. More

Seamless and stressfree! With only the intention of test driving a Durango, which I loved, but the original one I had in mind was no longer available but with the information, With only the intention of test driving a Durango, which I loved, but the original one I had in mind was no longer available but with the information, patience and overall effort exhibited by Doug Catlin is what sold me on getting the Durango I test drove. He was also very helpful concerning my lease turn in! And knowing he was going to be out on Friday when we were going to finish everything, he lined up Leonard to help us. I appreciate the thoroughness he had! More