West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

good experience helpful salespeople I went to the Doan tent event looking to buy a newer vehicle and I was helped by Ryan Paduch who was very down to earth and helpful. He made me feel c I went to the Doan tent event looking to buy a newer vehicle and I was helped by Ryan Paduch who was very down to earth and helpful. He made me feel comfortable and wasn't your typical pushy sales person which made my experience better. I found a Jeep that I liked and he helped me along the way and now i'm driving a dependable vehicle. More

2014 CARAVAN SPOKE TO JOHN HE WAS VERY KIND, RESPECTFUL AND PATIENCE WITH US. JOHN SAW US A FEW TIMES ANSWERED ALL THE QUESTIONS WE HAD EACH TIME WE VISITED. JOHN SPOKE TO JOHN HE WAS VERY KIND, RESPECTFUL AND PATIENCE WITH US. JOHN SAW US A FEW TIMES ANSWERED ALL THE QUESTIONS WE HAD EACH TIME WE VISITED. JOHN DIDN'T PRESSURE US AND HE GAVE US THE TIME WE NEEDED TO GET OUR FINANCES IN ORDER. THE WHOLE FAMILY LOVES THE CARAVAN THAT WE ARE GOING TO DO OUR TRAVELING IN. More

I love my car My overall experience was great. I was unsure in the beginning of what I really needed or what I wanted. In the end I came out with the vehicle I want My overall experience was great. I was unsure in the beginning of what I really needed or what I wanted. In the end I came out with the vehicle I wanted. My decision was all about me that day. More

Great Experience I was interested in a new vehicle and told Chuck Barone & Glenn Arnold my specifications and I was shown several options and the features of each vehi I was interested in a new vehicle and told Chuck Barone & Glenn Arnold my specifications and I was shown several options and the features of each vehicle was explained to me so I could draw comparisons between the vehicles. The closing of the deal as well as the delivery were the best experiences that I have ever had a auto dealer. This was truly a great experience and I have both Chuck and Glenn to thank for putting me into my new vehicle. More

Customer service with a personal approach. I was interested in the new jeep, and Hoang levin took alot of time explaining the benefits between leasing and the many purchase options I had. He ma I was interested in the new jeep, and Hoang levin took alot of time explaining the benefits between leasing and the many purchase options I had. He made it very easy to ask questions without making me feel overly pressured to make a decision. I would recommend Hoang, and doan to all my friends and family. More

I was really impressed with the car! I honestly was not expecting to find the car the first time I went shopping. I had been interested in a compact SUV but once I test drove some I wasn' I honestly was not expecting to find the car the first time I went shopping. I had been interested in a compact SUV but once I test drove some I wasn't so sure anymore. I was then able to really decide with the help of my sales consultant what I wanted. I was sold when I test drove the Dodge Dart. It was smooth, sporty, and comfy. More

First Doan experience This was our first experience with Doan, Jeff Wright was very friendly and helpful. He was able to find us our first jeep, and we are very pleased wit This was our first experience with Doan, Jeff Wright was very friendly and helpful. He was able to find us our first jeep, and we are very pleased with our purchase. More

Helpful and a Easy Glen was very friendly and patient with helping me pick out my first car. I didn't feel pressured into making a decision. He gave me all the options Glen was very friendly and patient with helping me pick out my first car. I didn't feel pressured into making a decision. He gave me all the options I was looking for and pretty much did everything for me. They also offered to let you take the car home to test drive over night! I was able to add features on easily, plus learn about all the features my car offered. Glen was able to help me through out my first car buying experience smoothly. More

Another purchase I have had several leases/purchases with Doan Chevy and Doan Dodge with my latest purchase being a 2015. I have always had great service at both deale I have had several leases/purchases with Doan Chevy and Doan Dodge with my latest purchase being a 2015. I have always had great service at both dealers and my lastest purchase and expected to do some serious searching for that next to new vehicle. My time with Marty at the Dodge dealership was seemless. He found a perfect vehicle for me within a an hour of contact when I was expecting months of searching. Thank you Marty for taking me from start to finish with excellent service. I will be recomending this dealership and Marty to others. More