West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

John & Stephanie My husband and I were looking in January for a new Dodge Journey. Sami was very helpful in discussing with us different options on the vehicles we we My husband and I were looking in January for a new Dodge Journey. Sami was very helpful in discussing with us different options on the vehicles we were interested in. So in February when I went in to look to purchase another vehicle, I asked for Sami. He remembered me. Even though it was snowing out, he went and brought up the used car I wanted to test drive. We took it around the block. It drove fantastic in the snow and I knew that was going to be my vehicle. I told Sami that I loved the car. Sami & Adam did everything they could to help me get the payment I needed and that I was satisfied. We have bought 6 cars from Doan and we love your service department. They are always friendly and are willing to help with any problems. We won't buy a car anywhere else. More

Lease of a Jeep My experience was wonderful at Doan. John Schneider was very informative and worked well with us. He listened to what we wanted and let us know about My experience was wonderful at Doan. John Schneider was very informative and worked well with us. He listened to what we wanted and let us know about all of Doan's current deals for leases. This was my first car leasing experience, and I will plan on leasing from Doan again- as the service was phenomenal. I recommend Doan- and John Schneider specifically, to anyone looking to buy or lease a car. More

Great car, great deal I had to replace my 2002 Buick Regal in a hurry. Steve made finding me a great car at the right price and financing I could afford a wonderful experi I had to replace my 2002 Buick Regal in a hurry. Steve made finding me a great car at the right price and financing I could afford a wonderful experience. Steve is very personable and knowlegeable in his sales approach. I looked at several cars and options and never felt pressured. I looked at several cars on Saturday and drove my 2012 Mazda 6 out of the lot on Wednesday-he handled all the paperwork efficiently-I just had to sign and drive!!! I am very happy with my experience and absolutely love my new car. More

Shopping made easy. From the moment we stepped into the dealership to the process of signing the paperwork, we were made to feel at ease. Our sales person (Steve Vieira) From the moment we stepped into the dealership to the process of signing the paperwork, we were made to feel at ease. Our sales person (Steve Vieira) took the time to listen to what we were looking for and never pressured us a bit. We're now driving a car that we love and can afford. We would definitely recommend this dealership to others! More

Great This was a great place to be. I had worked with Hoang Levin and he was very great. He helped me find the car that was just right for me. He was very h This was a great place to be. I had worked with Hoang Levin and he was very great. He helped me find the car that was just right for me. He was very helpful and had a great and positive attitude. He let us test drive many vehicles and by the time we were back from the test drive he would have the next vehicle ready to go. He had a smile on his face for the past three weeks we have been coming and going. Also he did try very hard to find the right color car and everything we needed. I would say that out of all of the sales consultant I have seen he is one of the best. I hope to come back and buy more vehicles from you guys. More

Used car to lease My daughter and I went to Doan with intentions to purchase a used vehicle for her very first car and to help her establish credit. We worked with Dou My daughter and I went to Doan with intentions to purchase a used vehicle for her very first car and to help her establish credit. We worked with Doug and after working up numbers he informed us that leasing a new vehicle would actually work out better for her. We drove a jeep patriot and she fell in love! Doug and the finance manager made magic happen to help her get into her very first NEW car at 19 yrs old and begin establishing credit history. Doug was very professional, fun, informative, personable and an overall nice guy! Thanks Doug for a wonderful experience and we will definitely be back for any further vehicle needs! More

John Schneider John was most helpful in my purchase of Dodge Caravan. He was very professional. Surprisingly he asked where I had worked. I said I am a Dupont retire John was most helpful in my purchase of Dodge Caravan. He was very professional. Surprisingly he asked where I had worked. I said I am a Dupont retiree. He indicated that Dupont was a supplier to Chrysler and therefore I could receive !% discount. I was pleasantly surprised that he volunteered this info, I will recommend him and Doan Dodge to any potential customer. it was a pleasure to deal with John. I have been a Dodge person since 1982 when a purchase Dodge van. 2000 Dodge was the latest purchase prior to this 2014 Caravan. Paavo K. Alasimi More

Amazing service I have been looking for a truck for several months. I have been all over Monroe county looking at different trucks. I came to Doan looking at the Ram I have been looking for a truck for several months. I have been all over Monroe county looking at different trucks. I came to Doan looking at the Ram pick up. Tom Tantalo sat with me listened to what I needed in a truck. Then we went on several test drives until we found the right truck for me. I was waiting for a stressful negotiation process. Tom Tantalo made that process stress free. I have never had such an easy car buying experience until I met Tom. Doan is lucky to have him. He is pressure free. Thanks again Tom. I will refer him and Doan to all. More

Amazing service and dedication 4.5 years ago I walked into Doan Dodge to buy a new vehical. That day I walked out with an 06 Chrysler Sebring. I knew then that this was the dealorsh 4.5 years ago I walked into Doan Dodge to buy a new vehical. That day I walked out with an 06 Chrysler Sebring. I knew then that this was the dealorship for me. I never even considered going any place else. I found myself knowing the Sebring needed to be upgraded. 2 weeks ago, I sat down with Tom to run some numbers, and ended up purchasing a 2012 Jeep Liberty. He was amazing! He even came in on his day off to help finalize my paperwork. Tom, your dedication to our country transfers over to your dedication with your customers! You listened to my wants and needs, knew and understood my finacial issues from my surgery, and did everything you could to get me what I was looking for and matched it with what I could afford! More

Awesome car buying experience All I have to say is Tom Tantalo is the sales person to deal with at Doan. If you want a straight forward attention to detail car buying experience he All I have to say is Tom Tantalo is the sales person to deal with at Doan. If you want a straight forward attention to detail car buying experience he is the one!! My process took several months to find the right used vehicle that fit my needs wants and budget. Throughout Tom Tantalo stayed the course and keep me updated. I was always given options. He explained everything to me as we went along. When it came time to finalize my paperwork and pick up my Ram pick up, I Had my three young children in tow. Tom Tantalo stayed after hours to accommodate me. Thanks again to Tom Tantalo for going above and beyond my expectations. More