West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Jeff was very helpful and went above and beyond for my family and I. On the other hand, the very next day after delivery, I handed very important paperwork to the man who (after a few minutes and quite family and I. On the other hand, the very next day after delivery, I handed very important paperwork to the man who (after a few minutes and quite a few sales guys walked right by, with no acknowledgment), and it was never handed to Jeff. I am concerned because that was an important document and it was misplaced. Plus I drove all the way in, 30 minutes in the rain to get it there for Jeff the next day. He did not want a faxed copy, so I drove it in. None the less, I ended up scanning the document and emailing to Jeff anyways. Who cares if I drove an hour round trip with a 2 year old. More

My son had just purchased a new car from Doan and highly My son had just purchased a new car from Doan and highly recommended his salesperson. It was time for me to turn in my leased car and either lease o My son had just purchased a new car from Doan and highly recommended his salesperson. It was time for me to turn in my leased car and either lease or purchase another. I was very pleased with Hoang when we met. I did lease a car and he was very informative and covered everything I needed to know. He didn't rush me, and he has a great sense of humor. I'd highly recommend Doan and Hoang. More

I went in to Doan needing help purchasing a car with really bad credit. They helped me find the right vehicle along with an extra warranty that I needed so desperately. They took care of my previous loa really bad credit. They helped me find the right vehicle along with an extra warranty that I needed so desperately. They took care of my previous loan along with helping me build my credit back. Jeremy Ingrassia and Jon Frase worked together to make all that possible. I appreciate everything that they both did. I highly recommend anyone to go to this dealership. Thank you both for everything you did. Sincerely Lori Dentino-Hecht More

The sale was quick and easy. Went to the dealership John noticed us we talked numbers and varieties of vehicles and the next day I went home with a brand new van for a great price! :) Very satisfied! noticed us we talked numbers and varieties of vehicles and the next day I went home with a brand new van for a great price! :) Very satisfied! More

Drivers side mirror needed to be replaced. New mirror Drivers side mirror needed to be replaced. New mirror installed properly and painted was ready by my agreed pick up date but inside of mirror housin Drivers side mirror needed to be replaced. New mirror installed properly and painted was ready by my agreed pick up date but inside of mirror housing, behind glass, not painted completly, is noticeable when mirror adjusted for driving position. More

Hoang went above and beyond to get me in my brand new dodge dart. He is a really smart and laid back guy which made me want the car even more. He went and found the exact car I wanted and was never pushy dodge dart. He is a really smart and laid back guy which made me want the car even more. He went and found the exact car I wanted and was never pushy or anything. I would defiantly come back and get a car from him and would recommend him to anyone. He's my dude and I am very grateful he was my sales man. Thanks Hoang!!! More

From the initial internet/email contact to the moment I drove my new jeep off the lot this was by far the best experience I've ever had purchasing a new vehicle. Way to go Steve Stonehouse and Doan! drove my new jeep off the lot this was by far the best experience I've ever had purchasing a new vehicle. Way to go Steve Stonehouse and Doan! More

My husband and I were so glad we went to Doan Dodge to purchase our vehicle. We love the " Journey" that we purchased and our sales person, John Schneider was just a pleasure to deal with. He knew what purchase our vehicle. We love the " Journey" that we purchased and our sales person, John Schneider was just a pleasure to deal with. He knew what he was talking about when it came to the vehicles, and we got a great deal. Thanks again John, and Doan Dodge. More

We had a great purchasing experience at Doan. John Schneider was super at handling the transaction for us. He was very straight forward and not pushy at all. Everything went so smooth. We love our n Schneider was super at handling the transaction for us. He was very straight forward and not pushy at all. Everything went so smooth. We love our new Chrysler Town and Country. John took lots of time showing us all of the features of our van. I would recommend Doan and John Schneider to anyone. More

I had a great experience at Doan dodge with Steve Stonehouse. He worked with me to find the perfect car for me that fit all my needs and wants. I would defiantly recommend him to my friends and famil Stonehouse. He worked with me to find the perfect car for me that fit all my needs and wants. I would defiantly recommend him to my friends and family in the future. More