West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Positive people. Friendly, knowledgeable. Great atmosphere in which to purchanse a product. Did not feel pressured to make the decision to buy my new car. I took some time to shop another dealer, b atmosphere in which to purchanse a product. Did not feel pressured to make the decision to buy my new car. I took some time to shop another dealer, but the car I bought from Doan was a good deal, with the right salesperson. More

My over-all experience from a sales and service standpoint during my recent purchase of a 2013-Chrysler 300 was excellent. My sales person, (Cory DeKruger) was both very proffessional and know standpoint during my recent purchase of a 2013-Chrysler 300 was excellent. My sales person, (Cory DeKruger) was both very proffessional and knowledgable regarding the product line and customer relations skills. With many sales persons you walk away exhausted and having viewed the experience as an adversarial roll, this certainly was not the case with Cory, he is the type of young man that would be an attribute to any corporation. I make these statements having completed a thirty-five year career as the Vice President, of Human Resources a fourtune 500 corporation. Again my congratulation to the management of Doan Chrysler for selecting such a fine young man to represent your firm. Oh, and by the way the answer to your question is...NO I'am not related to Cory he just impressed me! More

AWESOME.... Is one of many words I can use when it comes to Doan Dodge and Jeremy our sales person. First off let me explain the situation we were in. My inlaws were in quite a pickle, their old van a 2001 to Doan Dodge and Jeremy our sales person. First off let me explain the situation we were in. My inlaws were in quite a pickle, their old van a 2001 e150 was simply falling apart and they desperately needed something newer and more reliable. After going to 4 other dealerships, many hours of online shopping and research we still had nothing we could do with the old van. No one would take it as trade and we had no money to put down. To top it all off my inlaws are elderly and have a hard time "wheeling n' dealing" for a good price so my uncle told me to check out Doan. I have not looked back!!! Jeremy and the sales team here is Fast, Friendly and willing to go above and beyond to make you happy. Jeremy explained everything in detail and was honest about everything, which is a hard quality to find in a salesmen these days. Jeremy did not even have us walk the parking lot to look at vehicles (because my inlaws have a hard time getting around) Jeremy drove each vehicle to the front door and let us look at it and test drive. We had him running around like crazy for 4 hours before finally settling on an awesome 2007 grand caravan with low mileage and CLEAN inside. I could eat off the floor of this van. Jeremy never complained, sighed, sucked his teeth or any of the other problems we had at other dealers. Then Jeremy managed to get us TOP DOLLAR for our trade with no money down and a great loan rate with affordable payments. To top it all off a 3 year 36,000 mile powertrain warranty. Thank you Jeremy and Thank you Doan for making my life and that of my inlaws that much easier. They have had the van for a while now and love it more everyday. Thanks again and you will be seeing us soon for an upgrade to our own car when we are ready! More

My experience was very good. Cory is a very good, thorough professional salesman. He was efficient, knowledgable and friendly. He answered my questions and I would recommend everyone to consider usi thorough professional salesman. He was efficient, knowledgable and friendly. He answered my questions and I would recommend everyone to consider using him to buy a car new or used. I only complaint is that there are TOO many papers requiring signatures. In this world of technology, there should be a way to make this better for your sales people and especially your customers. More

John Dipasquale ROCKS! He could not have been more knowledgeable or friendly and accommodating. We could not imagine going anywhere else other than DOAN for vehicle. Our purchase was a smooth and si knowledgeable or friendly and accommodating. We could not imagine going anywhere else other than DOAN for vehicle. Our purchase was a smooth and simple transaction and every single one of our questions was answered. More

signed agreement with sales manager and then he said he made a mistake, that was wrong car and it cost $2,000 more. There were only 6 cars on the lot and he gave us keys to that car and then said , "yes" t made a mistake, that was wrong car and it cost $2,000 more. There were only 6 cars on the lot and he gave us keys to that car and then said , "yes" that is the car you would buy and then backed out of it. This was a FIAT. had to remind him to remain professional after his language and yelling and screaming. Only confirms car buying is distasteful with the folks selling the way they do. This was Brandon Taccone and the management of the dealership. Of course since this is negative - I don't expect it to be posted More

I went to Doan to lease a new vehicle. Steve Stonehouse was able to get me the value I was looking for to trade in my Tahoe and get me the payment I was looking for on a new 2014 Jeep Grand Cherokee. I te was able to get me the value I was looking for to trade in my Tahoe and get me the payment I was looking for on a new 2014 Jeep Grand Cherokee. I test drove the vehicle over the weekend and was very impressed, clearly the best vehicle I have ever driven. Thanks Steve! More

I made an appointment with Glen in advance, so he had an idea what I was looking for. He was good at giving me suggestions after hearing what my needs were and helped me pick out a suitable vehicle. He wa idea what I was looking for. He was good at giving me suggestions after hearing what my needs were and helped me pick out a suitable vehicle. He was friendly and courteous. Since Glen could not be available for delivery, Marty helped me when I came to pick up the van. He was ready, and everything was in order. Overall, the sales experience was smooth, organized and professional. More

went to buy a new or used caravan and found a great deal with added bonuses that even made it a better deal. will use this dealer again great job!!!!! with added bonuses that even made it a better deal. will use this dealer again great job!!!!! More

Our sales person was the BEST! If you are looking for a vehicle ask for "Cory DeKruger." He is extremely knowledgeable about the products that Doan has to offer. He answered every one of our questions thor vehicle ask for "Cory DeKruger." He is extremely knowledgeable about the products that Doan has to offer. He answered every one of our questions thoroughly and was really interested in making us informed about the vehicle we purchased, as well as, the warranty and the service we could expect at Doan. We never felt rushed in our shopping experience at Doan. We were very pleased with Cory's friendliness and especially the fact that he was able to meet the price that fit our budget. The Doan building itself is comfortable and spotless, and we noticed there was a safe and secure "playroom" for children whose parents were shopping. A great place to buy a car. More