West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

I choose this dealership because of the great prices listed in their ad. I was able to look online and found the exact vehicle I wanted. John Schneider is the best salesman. We totally enjoyed our exper listed in their ad. I was able to look online and found the exact vehicle I wanted. John Schneider is the best salesman. We totally enjoyed our experience with him. He made everything easy and had all the correct paperwork ready to sign. We were in and out in no time and driving my new vehicle right out the door. Thanks John! We will definitely recommend you to our family and friends. More

Matt was very friendly and easy to work with. He was able to get me a good price for my Ford Escape and a lease payment I could easily afford. to get me a good price for my Ford Escape and a lease payment I could easily afford. More

Easiest car we ever bought. Very friendly and helpful. Mike Walace was very knowledgable and answered all our questions. Thanks for the all the help and advise. Mike Walace was very knowledgable and answered all our questions. Thanks for the all the help and advise. More

After some bumps in the road that was out of control of the dealership or myself I am quite pleased with my purchase. Jeff Wright: He is genuine, hard working, helpful and tries to get you the best deal the dealership or myself I am quite pleased with my purchase. Jeff Wright: He is genuine, hard working, helpful and tries to get you the best deal. John Frase: Very professional, courteous, explains terms well, and helpful. I plan to get all of my services done at Doan. The tires for life program is a great added feature to your car buying and can really save you money over the life of the car. After the sale: I had one issue with my "new" used car and called the very day I drove off the lot. Jeff handled the situation promptly and with ease. I even get a loaner car to use while my very minor issue is being resolved. Now that's what I call great customer service. I would recommend Jeff as your salesman and John as your finance guy. Both are very customer friendly. I think that you will find once you get your car home that you'll be pleased not only with your choice in vehicle but also choice in dealerships. I am pleased and happy! :) *minor issue taken care of promptly and hassle free. This is truly a fantastic dealership. Highly recommend! :) More

PURCHASED A 2012 JEEP LIBERTY AND ARE HAPPY WITH OUR PURCHASE. OUR SALESMAN JOHN SCHNEIDER WAS FRIENDLY,NOT PUSHY AT ALL,AND MADE THE WHOLE TRANSACTION GO QUICK AND EASY. BEFORE WE LEFT WITH THE JEE PURCHASE. OUR SALESMAN JOHN SCHNEIDER WAS FRIENDLY,NOT PUSHY AT ALL,AND MADE THE WHOLE TRANSACTION GO QUICK AND EASY. BEFORE WE LEFT WITH THE JEEP,JOHN WENT OVER THE VEHICLE WITH US TO SHOW HOW EVERYTHING OPERATED.WILL RECOMMEND JOHN SCHNEIDER.. ADAM WALLACE WENT OVER THE LOAN PART OF THE DEAL WITH US,HE MADE SURE WE UNDERSTOOD EVERYTHING BEFORE WE LEFT,AND EXPLAINED THE TRANSACTION IN DETAIL. More

Fastest, easiest car deal I've ever been involved in. Steve was friendly, courteous, knowledgeable and honest. He may also be able to help in assisting my son find a car. Overall experience was "Great! Steve was friendly, courteous, knowledgeable and honest. He may also be able to help in assisting my son find a car. Overall experience was "Great!" Would highly recommend this salesmen and dealership. More

Professional, knew his trade, friendly. Excellent experience before and after the sale. We look forward to a long positive relationship with the DOAN family of Dealers. experience before and after the sale. We look forward to a long positive relationship with the DOAN family of Dealers. More

JUST DROVE OFF WITH OUR NEW 2012 JEEP LIBERTY/LATITUDE. JUST DROVE OFF WITH OUR NEW 2012 JEEP LIBERTY/LATITUDE. THE 'WIFE' COULDN'T BE HAPPIER! IT IS TRULY A GREAT FEELING, LEAVING A DEALERSHIP AFTER PURC JUST DROVE OFF WITH OUR NEW 2012 JEEP LIBERTY/LATITUDE. THE 'WIFE' COULDN'T BE HAPPIER! IT IS TRULY A GREAT FEELING, LEAVING A DEALERSHIP AFTER PURCHASING A NEW VEHICLE, FEELING LIKE YOU GOT A GOOD DEAL, AND WERE TREATED FAIRLY, AND WITH RESPECT. DOAN HAS 'MATT TYLER', TO THANK FOR THAT. BE SURE TO KEEP HIM, AS LONG AS HE IS WILLING TO STAY. WILL BE LOOKING FOR HIM IN FOUR YEARS, FOR OUR NEXT NEW VEHICLE. More

Cory was extremely helpful and understandng to my situation. He went above and beyond to help me get financed. He was very professional and I was able to contact him anytime with any questions that situation. He went above and beyond to help me get financed. He was very professional and I was able to contact him anytime with any questions that I had, and Cory responded very quickly. I could not be more joyous with the experience that I had with Doan. I will highly recommend Doan to friends, family, and co-workers. Thank you Cory for all of your help.... More

"Johnny D" was very friendly, personable, and knowledgeable. Spent a great deal of time with us answering our questions and we did not feel rushed. knowledgeable. Spent a great deal of time with us answering our questions and we did not feel rushed. More