West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Hoang is an amazing salesman. He made us a promise to get us what we want, and that he did. He went out of his way to take us from the dodge dealership to chevy just to assure we got exactly what we wan get us what we want, and that he did. He went out of his way to take us from the dodge dealership to chevy just to assure we got exactly what we wanted. Originally we bought just one car but, we were so impressed with him we actually bought another! He is a team player and is very genuine. His service was beyond our expectations. We couldn't ask for any better! More

Steve was helpful and professional from start to finish. He was easy to talk to for both my husband & myself. He answered all our questions, and we had many. He was very patient and allowed us time to thi He was easy to talk to for both my husband & myself. He answered all our questions, and we had many. He was very patient and allowed us time to think and check out every aspect of the van we were interested in. He showed how everything worked in the van and when we finally made a decision set everything up for us and connected our phones to the bluetooth system. He returned phonecalls I made very quickly and was an honest and upfront salesman. I would recommed Steve and Doan to all my friends & family. More

Let me start by saying that I loathe car shopping. I had a great experience at Doan. I had an idea as to what I was looking for and Glenn helped me find my new Jeep. He was wonderful to work with and I am v a great experience at Doan. I had an idea as to what I was looking for and Glenn helped me find my new Jeep. He was wonderful to work with and I am very happy with my purchase and the service I have received at Doan thus far. I would recommend them if you are looking for a vehicle. More

Jeremy was very friendly, patient and always had a smile on his face. Team members were very positive when talking about Jeremy. Jeremy answered all my questions and explained/showed me what I needed to kn on his face. Team members were very positive when talking about Jeremy. Jeremy answered all my questions and explained/showed me what I needed to know about my new vehicle My mother was with me when I picked it up and Jeremy was terrific with her, a gentleman, Thank You Jeremy. Adam was very through in making sure I understood and was within my comfort level with my purchase. My overall experience was positive. The showroom was very clean and the lot was easy to get around to look at the vehicles. I had visited another dodge/jeep dealership in the area and their lot was just full of potholes. I work in retail and understand the impression the whole experience upon entrance and exit can make on a person. The professional but friendly atmosphere, mixed with a well kept showroom/grounds helps me feel that I bought my car at a dealership that works hard to earn my business and that will keep working hard to gain repeat business not only from me, but any recommendations I make to people. More

We had a great experience working with John Schneider at Doan Dodge on our new Town & Country purchase. This is the second mini-van we have bought from John and his personable and friendly approach has made Doan Dodge on our new Town & Country purchase. This is the second mini-van we have bought from John and his personable and friendly approach has made a big difference. There is no pressure and the pricing discussion is open and transparent with no games. More

My husband and I came in to LOOK and see what we could find. With the help of our salesman Steve Stonehouse we were actually put into the exact car we were looking for. He researched for us all the amen find. With the help of our salesman Steve Stonehouse we were actually put into the exact car we were looking for. He researched for us all the amenities we needed and was able to locate one. We left the dealer ship feeling so good. Usually you feel presured and confused with the whole deal. Steve was amazing with us, not pushy, very calm and helpful as we kept changing our minds. Thank you so much for your help. I am so thrilled to have my new 2013 Durango. Feel like a little kid : ) Sincerely, Todd and Maria Dugan More

when i came to doan i immediately pushed Hoang away like he was just a crooked salesman.i just wanted to look.it was my first time buying a vehicle for more than a couple thousand bucks.i dont care much for he was just a crooked salesman.i just wanted to look.it was my first time buying a vehicle for more than a couple thousand bucks.i dont care much for mechanics or salesman because there gig is just for show.to sum this up, basically Hoang changed my opinion on salesman.he acted and treated me like a regular person instead of acting like he was on an infomercial.at the same time he kept a high level of professionalism.i cant type well.so for that fact if i wrote something this long, he definetely made an impact.thanks again and i will recommend More

I had been looking for several months at different dealerships and couldn't find any trucks that fit my budget or were what I wanted. I cam to Doan and met mike m and drove away the next day with a do dealerships and couldn't find any trucks that fit my budget or were what I wanted. I cam to Doan and met mike m and drove away the next day with a dodge ram diesel .... More

Johnny D. was an excellent salesman: very knowledgeable, professional, and a great person. Definitely would recommend working with him if you are looking for a Chrysler vehicle - he's the best around. professional, and a great person. Definitely would recommend working with him if you are looking for a Chrysler vehicle - he's the best around. More

Regarding: John Dipasquale Our experience with Doan Regarding: John Dipasquale Our experience with Doan Dodge Chrysler Jeep was a positive one. John was very knowledgeable regarding our sale, very p Regarding: John Dipasquale Our experience with Doan Dodge Chrysler Jeep was a positive one. John was very knowledgeable regarding our sale, very polite, well mannered and not pushing us into any decision, but just guiding us though the process. He answered all our questions to our satisfaction. He is very detailed and checks every thing more then once to avoid any problems regarding our purchase. I would definitely go to John for guidance and also to purchase my next Jeep in the future. Sincerely, Mary &Steve McCann More