West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Hoang was very friendly and also we did not feel Hoang was very friendly and also we did not feel pressured. We have stopped and looked at jeeps a few times in the past year but were never impress Hoang was very friendly and also we did not feel pressured. We have stopped and looked at jeeps a few times in the past year but were never impressed by the salesmen. He was the only reason we finally bought a new vehicle. The only trouble we had was when we would call the dealership to ask if he was there, both times we were told he wasn't when he actually was. Whoever answered always offered to help us themselves. Hoang made us feel comfortable about making this decision. Thanks again. Melissa and Bruce Hastings More

Jeff was patient and honest. He was a pleasure to deal with and made the car buying experience as pleasant as possible. I would definitely recommend Jeff to my friends and family. with and made the car buying experience as pleasant as possible. I would definitely recommend Jeff to my friends and family. More

This is the third car that we purchased from Steve. He is very friendly, honest, informative and goes the extra mile for his customers. There is not a doubt that I will buy my fourth car from Steve when t is very friendly, honest, informative and goes the extra mile for his customers. There is not a doubt that I will buy my fourth car from Steve when the time comes. He is a true asset to Doan. More

Hoang was a terrific salesperson, he was very attentive to our needs and did his best to help us get to where we wanted to be in terms of our payment. He was efficient, descriptive, friendly, and knowledge to our needs and did his best to help us get to where we wanted to be in terms of our payment. He was efficient, descriptive, friendly, and knowledgeable. It was an overall great experience. More

In the 49 years that I have been driving and all the vehicles that I had purchased over those years, this is the first time that I had a salesman cover so thoroughly everything about the vehicle that I vehicles that I had purchased over those years, this is the first time that I had a salesman cover so thoroughly everything about the vehicle that I was interested in. His knowledge and understanding of the vehicle and all of its accessories were impressive. Actually certain accessories that I wasn't interested in, (after his explanation) I wanted in the vehicle that I was looking for. He went over everything with a similar vehicle that was on the show room floor. The color we had originally wanted was not available at Doan Chrysler. I did not want to order from the factory because the timeframe did not meet my needs. He then scoured a 200 mile radius with other dealerships. We went over options that may be available that we could consider still leaving my original choices on the table. We did come out with a second choice color option in case the first was totally not available. The second I figured would be harder to find because it was a limited edition. He found one, called me the next day. We set a time and date, to come in and he had everything ready to sign. My wife and I then went out with him to see our new vehicle. Once again, he took his time to explain everything in that vehicle to both of us. Knowing full well we would have questions after we had a while you gave me a cell phone number to call on any questions. He then set the vehicle of the necessary electronics. Went over each option and took his time to show us how to work each and every one of those. He gave us three hours of his time to make sure we were comfortable with everything he showed us. He then called me the next day to see if I had any early questions, which I did about the garage door opener. Once again he went over everything with me so that it would work. It did. I don't think I have ever felt this comfortable with buying the vehicle then I have with this. More

My wife and I were shopping for a new car. We stopped in the dealership and spoke with John Schneider. We told him our concerns and what we were looking for. He took the time to listen and pointed us in the the dealership and spoke with John Schneider. We told him our concerns and what we were looking for. He took the time to listen and pointed us in the direction of Chysler 200. After test driving it, we bought! My wife loves this car! More

I feel as though the service was above and beyond, they cannot compare to any other dealer, I would and have highly recommended my friends and family to John Dipasquale at Doan Chrysler Jeep. cannot compare to any other dealer, I would and have highly recommended my friends and family to John Dipasquale at Doan Chrysler Jeep. More

Steve was very professional and a pleasure to deal with. I had no complaints at all through the entire process. Thanks so much for a good experience! I had no complaints at all through the entire process. Thanks so much for a good experience! More

Mr Otis was very patient with us as we changed our minds over which vehicle we wanted.He got us the keys and let us try both of them out.There was not much haggling over the price and was ready to pick up t over which vehicle we wanted.He got us the keys and let us try both of them out.There was not much haggling over the price and was ready to pick up the next day on time.Plus it wsa washed,waxed and full of gas!! GREAT JOB!!! Thank you.. More

We can back and forth to this dealership when looking for a used van. The reason we kept coming back was because the salesman, Steve, was very helpful and not pushy at all. His personality and manner was v a used van. The reason we kept coming back was because the salesman, Steve, was very helpful and not pushy at all. His personality and manner was very laid back. He left us alone to look and was there for all our questions and we feel that he led us to the vehicle that was right for us. We would recommend Steve and Doan to anyone looking for a vehicle. More