West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Experience was great!!! So helpful with waling us through the process..He got us a great deal on our new family vehicle. He was extremely knowledgable on the car and the product line through the process..He got us a great deal on our new family vehicle. He was extremely knowledgable on the car and the product line More

My wife and I were very comfortable with the entire sales process. It is our belief that we received a fair price and are satisfied we were treated fairly. process. It is our belief that we received a fair price and are satisfied we were treated fairly. More

Hoang is hard working, friendly, knowledgable and very accessible when you have problems or questions. He made it a very good experience and I would highly recommend him. accessible when you have problems or questions. He made it a very good experience and I would highly recommend him. More

Doan was very good with working with me and my bad credit in getting me into a quality used car. The communication was a little lacking in the process of getting the financing I needed though. I felt I shoul in getting me into a quality used car. The communication was a little lacking in the process of getting the financing I needed though. I felt I shouldn't have needed to call as many times as I did to try to get information and updates about the status of my approval. My salesperson Dan did a better job of explaining to me what was going on than the financing guy did. More

I worked with Haang Levin in purchasing a 2012 Jeep Compass. When I frist got to the dealership I wasn't sure what I wanted to buy. He helped me narrow it to the Compass when I said I wanted 4 x 4, no Compass. When I frist got to the dealership I wasn't sure what I wanted to buy. He helped me narrow it to the Compass when I said I wanted 4 x 4, no bells and whistles. First I drove a new one, then I drove a used Sportage Kia. I left the dealership and visited several other dealers. I came back to Doan because I trusted Haang and because of the dealerships inventory. When I got there he told me about a 2012 with 2,000 miles on it and that is the one I bought. We ran into a couple of snags because I was buying the car for my sister who lives in Rochester and I live in Minnesota. He professionally resolved the snags and made the deal easy. Since it was a gift, he also got a bow for me to put on the car. All in all, a very good experience. More

I had a great experience. I initially went in for a test drive only, but got an offer I couldn't refuse. Matt Tyler and all of the other staff that assisted with the process were very welcoming, honest, an drive only, but got an offer I couldn't refuse. Matt Tyler and all of the other staff that assisted with the process were very welcoming, honest, and friendly people. We did not feel any pressure to make a decision. More

Good experience negotiating with salesman. Full disclosure on all rebates, discounts and financing options. No surprises after reaching final price for trade-in or for new vehicle. Desired vehicle disclosure on all rebates, discounts and financing options. No surprises after reaching final price for trade-in or for new vehicle. Desired vehicle was not available on lot so equivalent was found in state and transported to dealership within 1 day. Similar good experience with finance department during credit check and discussion of financing terms and conditions. Vehicle was ready when promised. More

I have known John for a long time and he has always been honest and helpful. He showed me many trucks of the same description that I asked for. He pointed out the difference between them all and was very kn honest and helpful. He showed me many trucks of the same description that I asked for. He pointed out the difference between them all and was very knowledgeable on all of the vehicles. I would recommend this dealership and especially John D. to anyone. More

We had an exceptionally positive experience buying our truck from Doan chevrolet! John Dipasquali was very knowledgable,friendly and extremely patient and helpful during our time at the dealership. Ever truck from Doan chevrolet! John Dipasquali was very knowledgable,friendly and extremely patient and helpful during our time at the dealership. Every employee that we had interaction with gave us the same feeling! We have been to many dealerships and I will continue to due my business through Doan Chevy! Thank you for the opportunity to say "thank you"! More

We went to other dealers looking for a spacific suv and they tryed saleing us everything but we wanted. When we went to Doan Steve Otis greated us and ask if he could help us or if we just wanted to look,w they tryed saleing us everything but we wanted. When we went to Doan Steve Otis greated us and ask if he could help us or if we just wanted to look,we told him what we wanted to look at,he took us over to the vehicles and let us go for a test drive. he than offered us coffee and hot choclate. He did not push anything on us. he helped us get the vehicle that we wanted at a very resonable price and made sure everything worked on it. We will be repet customers and tell others also. hands down it was the best exsperence we had buying a vehicle. Thanks Doan,And Steve Otis More