West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Great experience...again! This is the 4th or 5th car we have purchased from this dealer. Matt did a super job from introduction, through negotiating and then again at delivery! He understood what we want have purchased from this dealer. Matt did a super job from introduction, through negotiating and then again at delivery! He understood what we wanted and what we wanted pay...and then did his best to make that work for both us and the dealership. I especially liked the suggestion to go with a factory hitch versus aftermarket, as well as the extra support shown for small business owners like me. More

After looking for a used car for three weeks and going through hassels with salesmen, we stopped at Doan Dodge. Steve Stonehouse was very helpful and made our decision easy. We found the overall experienc through hassels with salesmen, we stopped at Doan Dodge. Steve Stonehouse was very helpful and made our decision easy. We found the overall experience at Doan very friendly and professional. We will recommend Steve and Doan to family and friends More

Very easy, quick ...super professional...excellent job! Will recommend to friends and family and coworkers. John really helped me understand confusing pricing, made it simpler Thanks again! Will recommend to friends and family and coworkers. John really helped me understand confusing pricing, made it simpler Thanks again! More

Took alot of time to find the right vehicle. It was a pleasure working with John. He was a complete Professional; thorough and complete. Very happy with the personal service, delivery, and the tutorial pleasure working with John. He was a complete Professional; thorough and complete. Very happy with the personal service, delivery, and the tutorial. More

My experience with Doan was extraordinary. Steve was very personable and a pelasure to work with. He really took a lot of stress out of the car purchasing process. I would definitely reccomend both Steve and personable and a pelasure to work with. He really took a lot of stress out of the car purchasing process. I would definitely reccomend both Steve and the Doan dealership to anyone looking to buy a quality vehicle. I've heard nothing but good things about Doan, and I have nothing but good things to say. More

Frustrated with looking to buy a car and having just left a very bad experience with a dealership 1/2 mile down the road, I just wanted to go home. We had seen the 2010 GMC Acadia in Doan's lot about a we a very bad experience with a dealership 1/2 mile down the road, I just wanted to go home. We had seen the 2010 GMC Acadia in Doan's lot about a week ago. My husband drove through the lot and just parked in front of the Acadia and asked me what did I think. I told him we might as well take it for a drive. As we walked toward the dealership, we were met by Mike McCauley, who asked if he could help us. He was very friendly, and answered all our questions. After our test drive, Mike worked with us without pressuring us. We told him what we needed, and he did everything in his power to get us the best deal possible. We would definately deal with Mike and Doan again. More

I was very impressed with how quickly I received a response from Doan Dodge when I was inquiring information about purchasing a new vehicle. I was even more impressed with the hospitality and service response from Doan Dodge when I was inquiring information about purchasing a new vehicle. I was even more impressed with the hospitality and service I received from my sales associate, Steve Stonehouse. He made me feel comfortable with my purchase by being able to answer all of my questions without hesitation. Steve truly made my experience a memorable one. More

Experience was great!!! So helpful with waling us through the process..He got us a great deal on our new family vehicle. He was extremely knowledgable on the car and the product line through the process..He got us a great deal on our new family vehicle. He was extremely knowledgable on the car and the product line More

Doan was very good with working with me and my bad credit in getting me into a quality used car. The communication was a little lacking in the process of getting the financing I needed though. I felt I shoul in getting me into a quality used car. The communication was a little lacking in the process of getting the financing I needed though. I felt I shouldn't have needed to call as many times as I did to try to get information and updates about the status of my approval. My salesperson Dan did a better job of explaining to me what was going on than the financing guy did. More

My wife and I were very comfortable with the entire sales process. It is our belief that we received a fair price and are satisfied we were treated fairly. process. It is our belief that we received a fair price and are satisfied we were treated fairly. More