Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Toyota of Canandaigua
Canandaigua, NY
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 167 reviews
November 11, 2022
Dan is very laid back and listens to what you are looking for. The day I was just looking for a car I was able to test drive a couple different ones and because of Dan's kind manner I got in touch with him w for. The day I was just looking for a car I was able to test drive a couple different ones and because of Dan's kind manner I got in touch with him when I was ready to get a car. I was able to get the car I really wanted. More
by Chloe
Employees Worked With
Nicholas Easton
Helpful October 08, 2022
West Herr is the best Toyota dealer I have ever experienced in my 79 years of life ! They really go the extra mile for customers and their staff . experienced in my 79 years of life ! They really go the extra mile for customers and their staff . More
by Jamestbriggs42
Employees Worked With
John Santmyer, Nicholas Easton
September 10, 2022
Chuck was incredible helpful in working with us to get a car that meets the needs of our family. From sales to financing it was a great experience. car that meets the needs of our family. From sales to financing it was a great experience. More
by Megankeller124
Employees Worked With
Charles Whiting , Nicholas Easton
September 10, 2022
Great service once you make contact. Tough getting directly through to Canandaigua service. Never answer phone and goes to call center to leave message and get call back - hours later. I Tough getting directly through to Canandaigua service. Never answer phone and goes to call center to leave message and get call back - hours later. I want to talk directly to service dept. I will be dealing with. I now have a direct no. More
by Jspieg7
Employees Worked With
Jodie in service and Joshua in Sales
August 03, 2022
Pre appointment reminders were good. Intake of vehicle upon arrival covered requested areas of interest Check out feedback was precise based on my requests and explained line item char Intake of vehicle upon arrival covered requested areas of interest Check out feedback was precise based on my requests and explained line item charges More
by Bobandgloria
Employees Worked With
Dave Stonemetz
May 26, 2022
My initial contact was my phone request for basic info and to state my specific vehicle needs. I was greeted immediately upon entering the dealership and never once felt pressured. They listened to me and and to state my specific vehicle needs. I was greeted immediately upon entering the dealership and never once felt pressured. They listened to me and offered me a vehicle that matched my finances & my needs. The entire purchase was seamless and efficient. I would definitely recommend this auto dealership to anyone. More
by nancy
Employees Worked With
Manager Mike and salesman Rasheem, Nicholas Easton
