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West Herr Toyota of Canandaigua

Canandaigua, NY

4.8
167 Reviews

2435 Rochester Rd

Canandaigua, NY

14424

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Showing 167 reviews

March 13, 2021

I have always purchased Toyota cars. I started shopping at my local Toyota dealer and left disappointed. I drove to West Herr LeBrun Toyota and they went above and beyond to accommodate me. The sales staf More

by LyndaDobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Skidd, Josh Hine
January 28, 2021

Buying my Toyota 4Runner from West Herr LeBrun Toyota was The best car buying experience I’ve ever had!Rasheem Harris was great. He wasn’t pushy. He was honest and matter of fact. No gimmicks. I love my new More

by Marj Frederick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rasheem, Brandon
October 30, 2020

Jeff Holtz and Cass Galusha made the transaction to my new 2021 Corolla as smooth as silk. As an eighty-two year old, I've been involved in many Auto Showroom Arm wrestles, but that wasn't my experience h More

by patandlilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Holtz and Cassie Galusha
October 21, 2020

Highly advise to not purchase an extended warrant from this dealer. Created 2 leans against the title, 1 correct and 1 fake. Dealership did not accept ownership of said mistake, and stated another dealer More

by Lori T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Witter, Steve Lebrun
Nov 09, 2020 -

West Herr Toyota of Canandaigua responded

Hello Lori T., We apologize you had this experience. To be clear, I have never received a voicemail of your concern, nor you wanting me to return a call. It appears an incorrect lien may have been placed on the title as there would be nothing for us to gain in this situation. Clerical errors can happen at times which may have happened in your situation. We have been in a similar situation with a customer having an incorrect lien on their trade-in title, from another dealership. We simply called the incorrect lien holder and had a lien release sent to us with one phone call. Please reach out to me at 585-394-5280 if you still need assistance. Steve LeBrun

July 19, 2020

Bought a RAV4 from Rasheem and he was the BEST!!👍👍 He was very polite and gave us everything we wanted. Strongly recommend Rasheem when visiting Lebrun Toyota in Canandaigua!👍👍 More

by Tomedgar67
Recommend Dealer
Yes
Employees Worked With
Rasheem
May 01, 2020

I just purchased my 3 truck from them. The staff was amazing. Jody in service Was amazing. Simply the best around town. 5stars here. Aaron More

by Aaron.weed
Recommend Dealer
Yes
Employees Worked With
Jody and Steve.
March 02, 2020

Dean Wasson helped me when I didn't think I could get a loan. He was patient, helpful and very knowledgeable. I will always buy from Dean Wasson! More

by SaraW
Recommend Dealer
Yes
Employees Worked With
Dean Wasson
February 29, 2020

I have purchased many vehicles at LeBrun Toyota over the years. I've always dealt with Dean Wasson, and he is so professional and knowledgeable. He helps me with all aspects of my vehicles. He's the bes More

by Mickey
Recommend Dealer
Yes
Employees Worked With
Dean Wasson
February 06, 2020

Great experience I had another great experience with LeBrun Toyota in Canandaigua! I have been dealing with LeBrun since 2005 and always have been working with Dean W More

by Cbodary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Wasson
October 07, 2019

Simply the worst sales experience. They advertised 0% interest on RAV4 then when I inquired the sales person said yes your right but then sales manager came and said it was a web error and basically aske More

by DK
Recommend Dealer
No
Employees Worked With
Alex Wolfson
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