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West Side Garage, INC.

Berlin, WI

4.8
586 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 586 reviews

October 26, 2026

Bought my first new vehicle from West Side in 1976. Decided to come back after problems at a different dealership. More

by rgfd460
Recommend Dealer
Yes
Employees Worked With
Peter
Oct 26, 2026 -

West Side Garage, INC. responded

Thank you for your review! We appreciate your loyalty to West Side Garage since 1976 and are glad you chose to return. We look forward to assisting you with your future vehicle needs! West Side GM Team (920) 361-5100

October 25, 2026

Professional got the problem fixed the best customer service I have received in a very long time keep up the positive work environment More

by JIMMYDEAN84
Recommend Dealer
Yes
Oct 25, 2026 -

West Side Garage, INC. responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at West Side Garage, INC. are glad to have you as a customer.

October 25, 2026

On point communication as well as efficient. Caught a recall and worked that into the original order. ???? More

by mariloubax
Recommend Dealer
Yes
Oct 25, 2026 -

West Side Garage, INC. responded

Thank you for your fantastic review! We’re glad to hear that you experienced on-point communication and efficiency at West Side GM of Berlin. It's great to know we could address the recall while processing your original order. We appreciate your feedback and look forward to serving you again in the future! West Side GM Team (920) 361-5100

October 22, 2026

Professional and very quick with my tire install. Showed me everything I needed ahead of time More

by LUISSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful feedback, Luis! We're thrilled to hear that you had a professional and quick experience with your tire installation at West Side Garage, INC. It's great that our team was able to show you everything you needed ahead of time. Your support is appreciated, and we look forward to seeing you again! West Side GM Team (920) 361-5100

October 20, 2026

Good service good explanations and got us into the shops for service in a timely fashion More

by WILLMANNSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

West Side Garage, INC. responded

Thank you for the five-star review. Knowing you found our explanations clear and getting your Equinox in for service promptly means a lot to us.

October 20, 2026

I have been taking my GMC truck here for 10 years and have always gotten great service I would recommend them to anybody I know thank you . More

by JIM.STURM0654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

West Side Garage, INC. responded

Your note about trusting our service department with your GMC Sierra 1500 for the past ten years highlights our commitment to dependable care. Knowing you would recommend us to anyone means a lot to our service department.

October 17, 2026

Best Dealership I have ever dealt with other than my own. Best Service Department as well. More

by CORVETTEDENNIS1963
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
Oct 17, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful feedback, Dennis! We are thrilled to hear that you had such a positive experience at West Side Garage, INC. Our service department works hard to ensure every customer is satisfied. We appreciate your support and look forward to seeing you again soon! West Side GM Team (920) 361-5100

October 16, 2026

It's a thorough, informative, friendly, clean facility. They did a great job. Let me know what was happening. More

by tschraac
Recommend Dealer
Yes
Employees Worked With
Peter
Oct 16, 2026 -

West Side Garage, INC. responded

Our service team enjoyed keeping you informed with thorough updates and maintaining a friendly, clean facility throughout your visit. Thank you for trusting us with your Nissan Rogue.

October 16, 2026

Very pleased with everything and everyone. Everything went very smoothly. Very satisfied and love my vehicle! More

by mblherm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

West Side Garage, INC. responded

We’re glad everything went smoothly for you and that you’re loving your new Chevrolet Equinox. Hearing you were pleased with our team means a lot to us.

October 13, 2026

I was keeping the Pre winter maintenance for me on a Good Schedule and with the Help of my Guys in service keeping me abreast of needs of our Vehicles, we Are looking good for the future. More

by jefri.scott5223
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Oct 13, 2026 -

West Side Garage, INC. responded

Knowing that our pre-winter maintenance reminders and service updates helped keep your GMC Yukon ready for colder months means a lot to our team. We appreciate your five-star rating and your trust in our service department; it’s a pleasure to keep your Yukon in peak condition.

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