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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.7
568 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 568 reviews

September 30, 2026

Great service. Good job. This is a very very very very silly silly silly wast of time More

by CCBLISKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2026

The service was exceptional. It was so nice working with ethical people with values. I recommend West Side Auto to everyone I know who is looking for a new vehicle. More

by West Sife
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Stibb
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Sep 30, 2026 -

West Side Garage, INC. responded

Knowing that you found our service exceptional and appreciated our team’s commitment to integrity is very rewarding. We’re glad the purchase of your new GMC Terrain went so smoothly, and we appreciate your recommendation to others looking for a new vehicle.

September 29, 2026

I was happy with the installation. My questions were answered and the installation was done in a timely manner More

by Marydetjen
Recommend Dealer
Yes
Employees Worked With
Two men in service helped me. Both friendly and professional
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Sep 29, 2026 -

West Side Garage, INC. responded

Your note about having all your questions answered and the installation completed promptly reflects our service team’s commitment to clear communication and efficiency. Hearing that the installation on your GMC Sierra 1500 met your expectations means a great deal to us.

September 29, 2026

Everyone is so nice and helpful, it's a joy coming here, there is nothing better than west side garage More

by PUCKERUP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 29, 2026 -

West Side Garage, INC. responded

Knowing our team’s friendliness and helpfulness make your visits a joy means a lot to our service department. We’re glad the service on your Chevrolet Trailblazer left such a positive impression.

September 29, 2026

They are always quick to schedule service, are friendly and do a great job. They are very helpful! More

by GMASNP1
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 29, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you appreciate our quick service scheduling and friendly team at West Side GM of Berlin. Our goal is always to provide great service, and we’re glad we could assist you. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

September 27, 2026

Extremely personable, Lisa was so good about making sure we went over options with pricing & looking at a time to get repairs done. We do all our business with this location in Berlin because of there perso More

by LOVE4SHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maldwin,
Print
Sep 27, 2026 -

West Side Garage, INC. responded

Knowing that our attentive approach has kept you satisfied for over thirty years means a lot to our service team. Our team is pleased we could walk you through pricing options and arrange repair times that worked for your GMC Yukon. Thank you for entrusting our Berlin service department with your vehicle all these years.

September 26, 2026

Helpful in getting the right vehicle for me. Caring about me needing transportation . Very thankful for them. More

by markc17
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 26, 2026 -

West Side Garage, INC. responded

Thank you for the five-star rating. We’re glad we could help you find the right Chevrolet Malibu and meet your transportation needs.

September 25, 2026

The person that I talked to said he was new, told me he would call me on Monday to find out what happened to my lug nut wrench. Never got a call all week and that's just this service. I have a lot of other More

by Christinacujak
Recommend Dealer
No
Print
Sep 26, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us, Christina. We understand your concerns regarding the lack of follow-up on your lug nut wrench and the previous issues you've encountered with our service at West Side Garage, INC. Your feedback is valuable, and we would appreciate the opportunity to discuss your concerns directly. Please feel free to reach out to us so we can work towards a solution. Thank you for bringing this to our attention. West Side GM Team (920) 361-5100

September 25, 2026

Always a good experience Quick, reliable and helpful staff. Work has always been top notch. More

by lynettewrap
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
Print
Sep 25, 2026 -

West Side Garage, INC. responded

We’re glad our staff could assist you promptly and dependably during your GMC Yukon XL purchase. Hearing that our work consistently met your high standards means a great deal to our team.

September 25, 2026

Everyone is always friendly and helpful. They never make you feel stupid when you ask a question. More

by mcquinamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

West Side Garage, INC. responded

Knowing you feel comfortable asking questions means a lot to our service team. We’re glad our service department could provide supportive, respectful care for your Chevrolet Colorado.

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