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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
425 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 425 reviews

July 17, 2025

Jeremy did an outstanding job for us. No pressure, no "hidden charges" completely transparent. Obvious family ran dealership. Highly recommend! More

by admin56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

West Side Garage, INC. responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Jeremy at West Side GM of Berlin. Our team prides itself on transparency and a no-pressure environment, and it's great to know that it made a difference for you. We look forward to serving you again and thank you for recommending us! West Side GM Team (920) 361-5100

July 15, 2025

They were polite and courteous, and did things as requested on my service as I asked for a few additional items to be done that are not part of a regular service More

by Navajo334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

West Side Garage, INC. responded

Thank you! We greatly appreciate your feedback about our team at West Side GM of Berlin. It's great to hear that we could accommodate your additional service requests and provide a courteous experience. We look forward to assisting you on your next visit. West Side GM Team (920) 361-5100

July 15, 2025

They are friendly, knowledgeable and always do there best to schedule service that works best for me. More

by chiefs1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

West Side Garage, INC. responded

Thank you for your kind words! We at West Side GM of Berlin are thrilled to hear that you find our team friendly and knowledgeable. We always strive to accommodate our customers' schedules and appreciate your recognition of our efforts. We look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

July 11, 2025

Greet the customers. Personable and go through the orders of work to be done and what needs attention prior to starting and after finishing they follow up with what work More

by hndbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

West Side Garage, INC. responded

Thank you! We appreciate your feedback about our team at West Side GM of Berlin. We strive to keep our customers informed about the work needed and ensure all details are covered before and after servicing your vehicle. We look forward to seeing you again soon. West Side GM Team (920) 361-5100

July 11, 2025

The dealership made sure I knew what was going on and everything they found. And what they recommended. More

by evey0619
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
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July 11, 2025

Prompt, courteous, always answers my questions. Disappointed that you no longer drop transmission pan and change gilter More

by newday72706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

West Side Garage, INC. responded

Thank you for your feedback! We're glad to hear that you found our team at West Side GM of Berlin to be prompt and courteous. We appreciate your comments regarding the transmission service approach and understand this may be disappointing. Please feel free to reach out to us directly if you have any further questions or concerns. We value your loyalty and look forward to serving you again! West Side GM Team (920) 361-5100

July 05, 2025

Very professional and got my vehicle taken care of and back on the road again. More

by toddchier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

West Side Garage, INC. responded

Thank you for your feedback! We're glad to hear that you found our service professional and that we were able to get your vehicle back on the road. At West Side GM of Berlin, we strive to provide top-notch service to all our customers. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

July 02, 2025

I've been doing business at Westside GM for years. The team is great and they ensure quality is above par for their customers. More

by trevbart2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful feedback! We truly appreciate your continued business at West Side GM of Berlin over the years. It's great to hear that our team consistently meets your expectations for quality. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

July 01, 2025

They were able to diagnose my radio software issues and get me back on the road quickly. More

by augie_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear that we were able to diagnose your radio software issues and get you back on the road quickly. At West Side GM of Berlin, we always strive to provide efficient service for our customers. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

June 26, 2025

Dealt with westside for over 30 years and they always provided excellent service and friendly staff. More

by steveb14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review, Steve! We truly appreciate your loyalty to West Side GM of Berlin over the past 30 years. It’s fantastic to hear that you consistently receive excellent service from our friendly staff. We look forward to serving you for many more years to come! West Side GM Team (920) 361-5100

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