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Westboro Toyota
Westborough, MA
2,553 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,553 reviews
May 13, 2023
Fast efficient. Clean waiting area They do good work and give honest service advice. Easy to do business with Clean waiting area They do good work and give honest service advice. Easy to do business with More
by PUKAITE
Verified CustomerEmployees Worked With
May 13, 2023
The staff is friendly - from the person who greets me to the service advisor. The waiting area is great - love the ability to work while waiting. the service advisor. The waiting area is great - love the ability to work while waiting. More
by PATTI.HALEY@OUTLOOK.COM
Employees Worked With
Miguel Carrillo, Miguel Carrillo
May 12, 2023
John Hansen is the primary reason why we continue to use Westborough Toyota (despite the age of our [2013] RAV4). His courteous service, attention to detail and through follow-up are outstanding (we have fo Westborough Toyota (despite the age of our [2013] RAV4). His courteous service, attention to detail and through follow-up are outstanding (we have followed John since his days @ your competition, Bernardi Toyota). Without John we would not be your customer. More
by Marizelle Montoya
Employees Worked With
May 12, 2023
A 30 minute oil change took 2 1/2 hours And oil change appointment to 2 1/2 hours while I was waiting. That's way too long and that's unacceptable. appointment to 2 1/2 hours while I was waiting. That's way too long and that's unacceptable. More
by mbork.1
May 12, 2023
The service was very good. I accomplished everything that I wanted checked on my vehicle I accomplished everything that I wanted checked on my vehicle More
by KINGEDDIE1214
Employees Worked With
May 12, 2023
My service was quick and easy and at the right price. I really like the convenience of dropping off my car early given that I work next door. I really like the convenience of dropping off my car early given that I work next door. More
by JGPBOS
Employees Worked With
May 12, 2023
We have bought six cars from Westborough Toyota over the years. We wouldn’t go anywhere else. Always a great vehicle at a fair price. years. We wouldn’t go anywhere else. Always a great vehicle at a fair price. More
by linda.hester
May 11, 2023
Love the personal care and excellent communication from the entire staff. Fairly priced and done in a timely manner the entire staff. Fairly priced and done in a timely manner More
by Deanrusso68
Employees Worked With
Other Employees :
Marcos Vazquez, Alex Sanchez, Darmy Grullon
May 11, 2023
The service delivery is great but for reason it feels as though the dealership sometimes provide poor advice thus customers end up paying for parts they don't need.For example I spend a lot of a pre-certifi though the dealership sometimes provide poor advice thus customers end up paying for parts they don't need.For example I spend a lot of a pre-certified car so as not to incur high maintenance costs but turns out am digging deep down my pocket even with a pre paid plan already in place. More
by MUGAMBEUSAMA@YAHOO.COM
