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Westboro Toyota
Westborough, MA
2,506 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,506 reviews
April 06, 2023
I was told the wait time would be around one hour 20 minutes. It took 2 and one half hours. I was never told why until I asked what the problem was, apparently they didn’t have my oil filter and had ord minutes. It took 2 and one half hours. I was never told why until I asked what the problem was, apparently they didn’t have my oil filter and had order it. More
by Jthorne0971
Verified CustomerEmployees Worked With
April 06, 2023
Everything was handled excellently and the service was performed professionally. The service advisor did a superb job performed professionally. The service advisor did a superb job More
by JOHNSJ2
Employees Worked With
April 06, 2023
Always friendly and helpful. I have been coming here for five years and plan on many more. I have been coming here for five years and plan on many more. More
by NC
Employees Worked With
Other Employees :
Chad and Bay Bay. , Marcos Vazquez, Braeden Stamoilis
April 05, 2023
Pleasant, professional and kept me informed as to maintenance progress which was much appreciated and made the wait comfortable. maintenance progress which was much appreciated and made the wait comfortable. More
by pkline
Employees Worked With
April 04, 2023
They answered all my questions regarding the problems with my car and ordered all parts needed right away and booked me an appointment for the next day!Very professional! with my car and ordered all parts needed right away and booked me an appointment for the next day!Very professional! More
by Vsterjanaj
April 04, 2023
They are always available and fix anything timely. It would be nice if they fixed or replaced old or missing screws and fasteners. Just had a bumper taken off to replace head light assemblies- bumper It would be nice if they fixed or replaced old or missing screws and fasteners. Just had a bumper taken off to replace head light assemblies- bumper was missing screw and fastener and was given back in the same manner. Maybe it’s not required to have all in place to be considered secure. But for the cost of the dealership services, replacing missing screws and fasteners on an older car without having to ask for them would get the 5th star. More
by M_SCHMIDT21
Employees Worked With
April 04, 2023
This dealership is very knowledgeable and very coordinated. Dropped off my car for maintenance and was completed earlier than anticipated. coordinated. Dropped off my car for maintenance and was completed earlier than anticipated. More
by JSAW482
Employees Worked With
April 04, 2023
Westborough Totota has a great service department under the excellent management of Alfredo Lopes. He is a great communicator, reliable estimator, and delivers what he commits to. He is also willing to go the excellent management of Alfredo Lopes. He is a great communicator, reliable estimator, and delivers what he commits to. He is also willing to go the extra mile to accomodate his customers. Thank you Alfredo! More
by LIZ.REISER
April 04, 2023
Westborough Toyota does excellent work and is a great value. Every employee genuinely seems to want to make the customer's experience pleasant. Good work. Quick. Reasonable prices. value. Every employee genuinely seems to want to make the customer's experience pleasant. Good work. Quick. Reasonable prices. More
by Tglover
