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Westboro Toyota
Westborough, MA
2,534 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,534 reviews
May 24, 2025
Held to appointment tieduled me. Evaluated the problem Informed me . Scheduled service. Ordered part. Very good experience . Evaluated the problem Informed me . Scheduled service. Ordered part. Very good experience . More
by Ken_Klayman
Verified CustomerEmployees Worked With
May 23, 2025
Friendly and knowledgeable until they received the deposit. After that point: vehicle received 3 days after agreed date, dealer blamed delays on insurance company until we showed insurance company res deposit. After that point: vehicle received 3 days after agreed date, dealer blamed delays on insurance company until we showed insurance company responded within hours, nail sticking out of tire when supposedly the vehicle just finished inspection?, tried to withhold car mats (told me I can find deals on eBay), only provided 1 key, couldn’t get a call from the general manager and no real concern for my time nor the terrible experience. Lots of excuses. More
by Inhoss
May 23, 2025
It took over 2 hours for a tire rotation and car inspection which is ridiculous. It inspection which is ridiculous. It More
by LMWWOODS
Employees Worked With
May 23, 2025
Almost 3 hours for an oil change. BRUTAL no apologies at the end or even a thank you. Here are your keys and car. BRUTAL no apologies at the end or even a thank you. Here are your keys and car. More
by WHITEY2072
Employees Worked With
May 22, 2025
It was a good experience except the wait time took liitlebit longer than expected. I would suggest to provide some snacks or coffee while guests wait in the waiting area. liitlebit longer than expected. I would suggest to provide some snacks or coffee while guests wait in the waiting area. More
by KSPARTH0495
May 22, 2025
I scheduled (around 5 PM) a next day appointment to see an used car and made sure the car was available. Robert, the internet service desk confirmed that the vehicle was available for test drive. When I dr an used car and made sure the car was available. Robert, the internet service desk confirmed that the vehicle was available for test drive. When I drove 40 miles down, the dealership told that the car was sold - seriously within a day? That car was listed at their website for over a month!. Apparently, the internet service desk was not informed of the sales. Wasted my 3 hours - very disrespectful of my time. More
by DisappointedUser
Employees Worked With
May 22, 2025
Service was done on time and the car runs great. Juan was specific about what was needed and why. Thanks! Juan was specific about what was needed and why. Thanks! More
by SLUDOVICI246
Employees Worked With
May 21, 2025
My experience buying a used Toyota was very positive. It seems to be a very popular dealership who knows how to serve people respectfully. It seems to be a very popular dealership who knows how to serve people respectfully. More
by SWADEELICORA
May 21, 2025
Excellent service , fast and great customer service. . I always helped me when I needed when I go change my oil . . I always helped me when I needed when I go change my oil . More
by EMILEINE1
Employees Worked With
