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Westboro Toyota
Westborough, MA
2,692 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,692 reviews
July 27, 2024
Bad communication. Bad service. We just needed a simple tire change, and it took five days. Bad service. We just needed a simple tire change, and it took five days. More
by SMULCAHY85
Verified CustomerEmployees Worked With
July 26, 2024
Service was great. Service advisor was great but you people I’m supposed to have a recall on my paint and I asked about it. Nobody’s ever contacted me to come down have Service advisor was great but you people I’m supposed to have a recall on my paint and I asked about it. Nobody’s ever contacted me to come down have the vehicle looked at I have a recall from Toyota for my paint. More
by scottsdriverjay
Employees Worked With
July 24, 2024
Every time I go there the services decent which the prices were lower service cost a lot. But I’m thankful that you have a shuttle service to take me back home or pick me up. This is a plus. prices were lower service cost a lot. But I’m thankful that you have a shuttle service to take me back home or pick me up. This is a plus. More
by DMSHEP99
Employees Worked With
July 21, 2024
The service was very good. We also used the free ride service which was very good. We also used the free ride service which was very good. More
by HCHARESTJR
July 20, 2024
I waited for service it took too long to it , when I was scheduled to program new key ,they said they did the same day. When I was at dealer he did only maintenance and he scheduled for next day, when I cal scheduled to program new key ,they said they did the same day. When I was at dealer he did only maintenance and he scheduled for next day, when I called the next day, he didn’t pick up phone. I wanted to know what happened More
by THILAM
Employees Worked With
July 17, 2024
Westfield Toyota are a bunch of thieves . They insult the customers. They will try every way to cheat you , They hide things ! They insult the customers. They will try every way to cheat you , They hide things ! More
by JEWLS2823
July 15, 2024
Absolutely horrible experience buying a car there. We are still waiting for a used car that we purchased over two weeks ago We have been getting the total run-around from Victor and Nate. No updates. We are still waiting for a used car that we purchased over two weeks ago We have been getting the total run-around from Victor and Nate. No updates. Every time we call it's another excuse. Wonder where the car is??? Very frustrating to have to call there day after day and talk to all sort of different people. 0 service. More
by NotHappy
July 02, 2024
Went in. Was ready to buy a brand new vehicle for close to $60,000 and was completely mind blown when we were offered a few thousand dollars for our vehicle. Was ready to buy a brand new vehicle for close to $60,000 and was completely mind blown when we were offered a few thousand dollars for our vehicle. Left and went else where and were offered $14,000 for our used vehicle!!! Be careful walking in here. The place felt slimy from the second I walked in. Imperial Toyota ALL the way. More
by Allieranieri
Employees Worked With
Dont recall employees name.
July 02, 2024
Always professional and courteous. Timely service and good communication regarding current service and future need Timely service and good communication regarding current service and future need More
by DAVID@GARMENTVALET.COM
Employees Worked With
