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Westboro Toyota - Service Center

Westborough, MA

4.3
1,897 Reviews

1,897 Reviews of Westboro Toyota - Service Center

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September 12, 2023

Again, Westboro Toyota is very customer oriented. The new service faciltiy is great! Kevin Camara was very helpful, and spent plenty of time helping me, even though it was a minor service situation More

by PETERCMARKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Pleasant staff. Got me signed in quickly. Work ready only slightly later than requested. Good job. More

by JON.D.ROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Westborough Toyota is xxxx on Earth! Terrible service, poor communication, deceptive sales tactics. It’s clear there is no team work here, and no training where it’s clearly lacking. More

by Nora_cohen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

I brought my car in for its annual checkup. Was told what that entailed. It was a pleasant experience. More

by Normatrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Waiting time is too long. No coffee in waiting time .Not very good at concerned to customers. More

by hiepchiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Have had all my service done there for over a decade now. Not planning any changes. More

by AAMOROLLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

This guy's knows how to provide a great service, what a team work delivering great results! More

by FABIOLAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Brought my car in again for the same issue that has been ongoing since I bought it. I picked it up the next day after being told it was fixed. Three days later the problem happened again. The service reps More

by SBPTCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Dowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

I was referred to this dealer by my good friend Nicholas Dibenedetto. His relatives own the dealership. I also grew up on the same street as the owners. Very good people running an honest business. My on More

by RAGNAROK1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Fast efficient and friendly. They had appointments available for the next day which made getting my car serviced painless. More

by RLPEACOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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