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Westboro Toyota - Service Center

Westborough, MA

4.3
1,902 Reviews

1,902 Reviews of Westboro Toyota - Service Center

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September 01, 2023

Good place to take care your car. But could be better to keep time range for service.If oil change is taking 30-40 min,it should be that time ,not 1.5-2hrs…. More

by FUZAYLOVSU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Love the vip service! However I emailed explicit instructions how to find my car at my workplace and neither driver got those. Both got lost and I had to talk them through More

by APRIL.PAUL
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
August 31, 2023

Everything went great, good communication! Oil change, tire rotate and balance and tire leak repair performed. More

by Kcmanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I brought car in because blower went. As soon as I drove it away the blower didn’t work on 1-3 speeds- only 4th speed. Brought it back 2 times, said it was resistor and had to bring it ba More

by CHRISTINE.GALEUCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not blaming the service rep
August 31, 2023

friendly, quality service. solid knowledge and experience. what a great team. they made every step along the way easy and comfortable. More

by newtonbindery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sanchez
August 31, 2023

This dealer is very professional and they know what they are doing. They will help you to find the right price and the right financing. More

by linepatriciajeanlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darmy Grullon
August 31, 2023

Went in for diagnosis. Was told I needed Rack and Pinion. Told one price then it changed. Asked for written estimate and was told they would email but they never did. Recei More

by VETERANS07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure which Juan. Service writer
August 31, 2023

Tried to charge me $684 for a new heat shield brought it to a mechanic down the street put in a nut and bolt for free More

by Michaila.parent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Overcharging for repairs and using aftermarket parts. Disgusting and I feel taken advantage of by them More

by EMHWRITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Service was excellent. Kevin did a great job explaining everything. including work and warrantee a USB service. More

by jddilauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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