1,347 Reviews of Westboro Toyota - Service Center
Service I went to get an inspection sticker for my car and Dwayne Thompson took care of me. He was very nice and went out of his way to help me after my ca I went to get an inspection sticker for my car and Dwayne Thompson took care of me. He was very nice and went out of his way to help me after my car was rejected because my very old license plate was non-reflective. I was so upset I could have cried. He told me not to worry that if I could go get new plates at the registry and bring them back he would put them on for me and get me going in no time. He was so reassuring and actually made me feel better. He is an exceptional employee. I think my next car will be a Toyota because with service like that why would I go anywhere else. That's what I call excellent customer service!! Thank you Dwayne! Cynthia Lebel More
Excellent Service! This dealership is clean, friendly and fast! They make it easy to do business and schedule service. I highly recommend Westboro Toyota for your servic This dealership is clean, friendly and fast! They make it easy to do business and schedule service. I highly recommend Westboro Toyota for your service needs. More
Recent service We had a flat tire while driving on a trip, we went Westborough Toyota and they were able to repair the tire very quickly and we were back on the road We had a flat tire while driving on a trip, we went Westborough Toyota and they were able to repair the tire very quickly and we were back on the road the same afternoon. John Hansen was out service rep he was polite and courteous. They did a great job...thank you. More
Over all amazing place Best dealership I’ve been too. I was helped the minute I walked in and had all questions answered promptly. Everyone was very nice and eager to help i Best dealership I’ve been too. I was helped the minute I walked in and had all questions answered promptly. Everyone was very nice and eager to help in any way possible. I will definitely be going back because of the simple fact that my time was just as important as there’s and that speaks highly to me. I hate waiting and they did not make me wait for anything, the minute they had info on my car I knew it also. Highly recommended. More
Great place Nice people I have serviced at a few different dealerships and I found this one to be the best ..... the team of advisors were friendly and the management seemed I have serviced at a few different dealerships and I found this one to be the best ..... the team of advisors were friendly and the management seemed to be on the ball when I spoke to them More
Convenient and done right I bought my Prius here and always get it serviced here. No real issues with the car and no real issues with the service. It's easy to get an appointme I bought my Prius here and always get it serviced here. No real issues with the car and no real issues with the service. It's easy to get an appointment, even on a Sunday morning! There is a shuttle that will drop me at work and pick me up if I need to leave my car. The waiting area is good for working or not. Things are generally explained well and the staff is courteous and knowledgeable. Work is done in the timeframe quoted. Cost seems typical - not too high, not dirt cheap. They sometimes advise a less expensive option and sometimes you need to ask about that. 125,000 in 5 years and so far so good. More
Let me RECALL my experience Gene (aka) Eugene, made an annoying not necessary Reval as pleasant as possible. He followed through on all commitment regarding the service and commu Gene (aka) Eugene, made an annoying not necessary Reval as pleasant as possible. He followed through on all commitment regarding the service and communications. THANK YOU! More
Many satisfied miles I’ve had my car serviced at Westborough Toyota for 115,,000 miles and my car runs great. The only reason I didn’t give 5 stars is that they no longer I’ve had my car serviced at Westborough Toyota for 115,,000 miles and my car runs great. The only reason I didn’t give 5 stars is that they no longer wash my car when I have service done. It was nice to get a clean well serviced car back. More
Great Service Recently I brought both my RAV4 and my wife's Highlander in for their 10,000. mi. service. The service department took our cars at the scheduled time Recently I brought both my RAV4 and my wife's Highlander in for their 10,000. mi. service. The service department took our cars at the scheduled times and I waited for both. Service was completed quickly and within the given timeframes. Yeah, that's A+ service! More
Experienced, professional, courteous and GREAT I have been going to Westboro for almost 2.5 years now and I see Erik Thorsen each time I go. He is very polite, couteous and more importantly he puts I have been going to Westboro for almost 2.5 years now and I see Erik Thorsen each time I go. He is very polite, couteous and more importantly he puts himself into customers shoes and suggests the right things to be done. He has patience to explain what is going on and what should be and shouldn't be done. I would always wait to go to him for my service needs. Overall he is great and very assuring. More