Back

Westbury Toyota

Westbury, NY

4.8
2,720 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
Contact Dealership

1121 Old Country Rd

Westbury, NY

11590

Directions

By Type

Showing 2,720 reviews

July 13, 2021

Selling same vehicle for $2,000 more than listed on Toyota Certified website. Same car, same vin, same stock number. Salesman said “idk what to tell ya” I drove two hours from New Jersey to purchas More

by stanotony
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Baer, Bruce Frazier
Sep 01, 2021 -

Westbury Toyota responded

I'm sorry to see that you're frustrated with your experience. We try to offer competitive pricing and I apologize if there was a misunderstanding here. I'd be more than willing to discuss these concerns in more detail, please don't hesitate to call. Thanks, Randy Abreu - General Manager - 516-333-3100 ext. 4827

July 03, 2021

My experience with Westbury Toyota was excellent. I turned in my 2019 Rav 4 for a 2021. My sales person was Jeremy Garcia, from start to finish he is a true professional . I have been a customer of Wes More

by ab1845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Valdes
Jul 06, 2021 -

Westbury Toyota responded

This review made our day! We're thrilled to hear that Jeremy made your vehicle upgrade such a smooth and seamless experience, and we hope the new 2021 Toyota RAV4 far exceeds your expectations. Thank you for being a valued Westbury Toyota customer, and come back again soon!

July 01, 2021

Patient and honest, thoughtful, helpful. Very friendly, prompt reply, professional More

by ashy7272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Guida
Jul 01, 2021 -

Westbury Toyota responded

These are all the wonderful words we strive to live by here. Thank you for the positive feedback and for trusting the Westbury Toyota team with your business! Safe travels, and come back again soon!

June 30, 2021

Courteous and knowledgeable. Great customer service skills a man of his words thanks for such a wonderful service that was given. Good team player at this store More

by Elva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes, Collin Guida
Jun 30, 2021 -

Elva responded

Collin was a professional sales representative..loving shows interest and professional skills and he is an asset to this facility westbury Toyota. It was a pleasure to do business with Mr Collin Guida and i would do over again. Thank for such great service. It is highly appreciated.

Jul 01, 2021 -

Westbury Toyota responded

Elva - Thank you for taking the time to share! We are proud to have earned your business and happy to hear that Collin went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Westbury Toyota down the road!

June 26, 2021

Collin was super helpful when It came to my new lease! He paid attention to all my needs and wants and made the process super easy. Would highly recommend Collin to all my friends and family and will defiant More

by Lv93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Guida
Jun 28, 2021 -

Westbury Toyota responded

Thank you for taking the time to leave us a review! We are pleased to hear that Collin took such good care of you here at Westbury Toyota, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

June 17, 2021

Bought a used Venza hybrid limited edition. I was told that I would be deducted $2000 from their listed price . After trying to negotiate the price I was scammed into buying prepaid maintenance and Toyota More

by Lemari
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar
Jul 07, 2021 -

Westbury Toyota responded

We pride ourselves on clear communication and I am very sorry that we fell short of those standards during your purchase. It is never our intention to misinform our guests and it is disappointing that we left the wrong impression. I understand that you are frustrated and if there is anything I can do to improve the situation I would be more than happy to speak with you directly. Thank you, Randy Abreu - General Sales Manager - 516-272-4499

June 03, 2021

They were very friendly and helpful. Worked with me to figure out exactly what i qualified for. As well as being patient and understanding with questions and anxeity. More

by Jcollery94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes, Collin Guida
May 31, 2021

i purchased a Toyota Camry our salesperson was Mr. Harpreet Singh EXCELLENT VERY FRENDLY, AND GREAT HELPER we are very happy with purchase we made. More

by kjasgur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
harpreet singh
May 29, 2021

My experience at Westbury Toyota was excellent in every way. Our sales representative, Collin, was professional, knowledgeable, customer oriented, great team member. I am enjoying my Toyota Venza! More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Guida
May 26, 2021

Absolutely amazing! Mr. Collin Guida was respectful, has an answer for every question, and is very professional. Would definitely recommend to anybody looking for great service! More

by Marie Alexis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Guida
...
107
...