Weston Volvo

Excellent service Service is very professional and are genuinely interested in making your visit the best possible. They are in the process of improving the facility to Service is very professional and are genuinely interested in making your visit the best possible. They are in the process of improving the facility to improve customer service. More

40k service Luis in the service department best ever, I enjoy getting my car serviced and get full explanation of the charges. Third car from Weston Volvo. Luis in the service department best ever, I enjoy getting my car serviced and get full explanation of the charges. Third car from Weston Volvo. More

Quick Response I visited Weston Volvo to schedule a oil service for my vehicle and was glad to be informed that I could have the service done while I waited and that I visited Weston Volvo to schedule a oil service for my vehicle and was glad to be informed that I could have the service done while I waited and that they could get to me right away since they had an opening. I waited briefly in their new waiting area, had a great cup of coffee and in less than an hour, got my car back freshly serviced and washed. Great Service. Adam was very helpful More

Shockingly bad customer service I took my car car in for service this morning. Was greeted very pleasantly by the service advisor. Everything was going fine until I said I needed a l I took my car car in for service this morning. Was greeted very pleasantly by the service advisor. Everything was going fine until I said I needed a loaner. I was told they only give loaners to "their" customers. I said aren't I a customer? They said no. In order to get a loaner you need to have bought your car from them or bring in your car for service at least 3 times. I asked why would I bring in my car for service 3 times if I can't get a loaner when I can take it somewhere else and get a loaner. This is when things went from bad to worse. The service manager started yelling at me from his office that I wasn't a customer and I got a good deal at Gunther Volvo and now I am bringing my car here for service because I live near them and not Gunther. I asked him what he was talking about I lived in Coral Springs. He said I see your car out there with the Gunther plates. I told him that wasn't my car and I didn't understand why he aggressively interjected himself in the conversation I was having when he didn't know what he was talking about. I was shocked by how rude and aggressive he was. He insisted I wasn't a customer and I would just bounce around to any dealer. I left and will take my care elsewhere. His behaviour was incredibly short sighted. I lease my cars so I am am getting two new ones every 3 years and this guaranteed I will never step foot in that dealership again. There are so many good options in the area, go somewhere that won't treat you like this. More

Quick, friendly and very knowledgeable Amazing service! Juan at Weston Volvo gets a gold star! He was knowledgeable and very sensitive to my time constraints . I said I only had 1.5 hours a Amazing service! Juan at Weston Volvo gets a gold star! He was knowledgeable and very sensitive to my time constraints . I said I only had 1.5 hours and he madden sure my tire was fixed in a hour! More

Vinnie is great and terrific Vinnie helped so much locating the perfect car for me. Helpful in explaining all my financial options and helped me getting me a great deal Vinnie helped so much locating the perfect car for me. Helpful in explaining all my financial options and helped me getting me a great deal More

Juan Arasa is a wonderful Salesperson (Five STARS) Juan Arasa is an excellent Sales Person. We never felt rushed (Even though) he stayed with us until well after closing time, 2 nights in a row. He had Juan Arasa is an excellent Sales Person. We never felt rushed (Even though) he stayed with us until well after closing time, 2 nights in a row. He had an answer to every question (Very Knowledgeable), He was decent and respectful at all times. He was always happy to grab the keys for the 5 cars we test drove and once we made our selection, he taught us every feature of our new SUV. We cannot be any happier with our choice of vehicle and our excellent experience with Juan Arasa. Weston VOLVO is exceptional because of EXCEPTIONAL employees like JUAN ARASA. More

Great service from Weston volvo The advisor was waiting for me at my appointment time. They told me the service would take two hours and it it took exactly that. The advisor was waiting for me at my appointment time. They told me the service would take two hours and it it took exactly that. More

Software update Pleasant experience. Greeted very politely and explained clearly the time it would take for the software update on my new volvo. I was shown where to Pleasant experience. Greeted very politely and explained clearly the time it would take for the software update on my new volvo. I was shown where to go, and the waiting area was neat, well stocked with drinks, snacks , and plenty of usb cables for both androids and iPhones. More

My new Volvo Best team at all levels quality of atetntion and friendliness. I have been a customer many years and alwys the service and attention are better than Best team at all levels quality of atetntion and friendliness. I have been a customer many years and alwys the service and attention are better than the previous time More