Weston Volvo

SERVICIO POR RECALL LA ATENCION PRESTADA POR EL SR. LUIS FUE MUY BUENA, LA REPARACION FUE MUY RAPIDA Y ENTREGARON EL CARRO LAVADO Y TOTALMENTE LIMPIO, EL DEPARTAMENTO DE LA ATENCION PRESTADA POR EL SR. LUIS FUE MUY BUENA, LA REPARACION FUE MUY RAPIDA Y ENTREGARON EL CARRO LAVADO Y TOTALMENTE LIMPIO, EL DEPARTAMENTO DE VENTAS TAMBIEN ES MUY BUENO , MUY AMABLES Y CLAROS CON TODAS LAS EXPLICACIONES. More

Great service!!! Great care for the car and the costumer! The service was great! I called yesterday and got the appointment through a courteous sales person named Jose Jimenez who diligently contacted me with The service was great! I called yesterday and got the appointment through a courteous sales person named Jose Jimenez who diligently contacted me with the service manager (Mariner I believe was his name) and Juan (Technitian) to whom I personally spoke yesterday and today. The manager gave me a great deal on recovering my old key and getting a new one! I’m very satisfied with this dealer because they keep the respect and interest for the car and the costumer even if it is an old car (2004) and you are just doing service! Definitely my first choice of authorized Volvo Dealer !!! (and it is always nice to meet a car sales person that actually has a heart!) More

Excellent Customer Service The service personnel were prompt and courteous. All of my questions were answered and I was in and out quickly, which is important. Car was returned The service personnel were prompt and courteous. All of my questions were answered and I was in and out quickly, which is important. Car was returned clean and fixed. More

Weston Volvo is a great dealership to purchase your new Volv This is my first purchase at Weston Volvo and both my husband and I were very impressed with both the appearance of the dealership as well as th This is my first purchase at Weston Volvo and both my husband and I were very impressed with both the appearance of the dealership as well as the excellent sales expertise. We were fortunate to be greeted by Vinnie Cubito. He took us for a test drive and went above and beyond in order to offer us a price for the new XC40 that was acceptable to us. He was very knowedgeable on the cars features, and took the time to make sure I was comfortable with the cars many safety and personal benefits. He told me to come back anytime with questions and he would be more than happy to help. The Volvo manager Guillermo was also very accomadating. I have dealt with Luis, Joe and Adam for the past few years in the service department, and have always been impressed with the treatment I have received as a Volvo car owner. Juan helped me the other day, and was also very accomadating. This is the 6th Volvo we have owned, so I guess you could call me a loyal Customer. More

Excellent service Appointment was on time and service was well done.. This service was first for a new one (1) year old XC90 and there were no charges so the questio Appointment was on time and service was well done.. This service was first for a new one (1) year old XC90 and there were no charges so the question on Price below was not relevant. More

Frightening experience On Wednesday, I contacted the service department because a sensor indicated there was an issue with my BLIS/CTA system. I advised the service rep Adam On Wednesday, I contacted the service department because a sensor indicated there was an issue with my BLIS/CTA system. I advised the service rep Adam that I was leaving on a 10 hour road trip on Friday. I was given an appointment to drop my car off the very next morning. I was grateful to be accommodated so quickly. When I checked in, I let Adam know that aside from the BLIS/CTA issue, my start-stop was not working, and most importantly I had noticed a recent noise coming from my tires when I accelerate. I was told that my tires would be inspected as well. When I received the call that my car was ready, I was told that the battery was replaced and a software update was completed. No mention of the state of my tires. When I asked if my tires were checked, Adam confidently said that “ there is some wear but that would eventually even out” and that my “tires are safe”. The blue receipt that was given to me at check out detailed all services performed to my car. Nowhere did it mention that my tires were inspected. I found this odd but took comfort in my Volvo service rep’s word that my tires were safe. On my drive back home the noise continued. This morning while I was on the road my tire pressure sensor lit up on my dashboard. My car began to drive sluggishly. I carefully drove myself to a Goodyear with my hazard lights on. I explained to the mechanic there the noise I was hearing and the “symptoms” the car was having. Immediately he saw a large nail on the Rear left tire. The nail was very visible and if tires were inspected it would have easily been found. I had to wait while the tire was inspected and repaired. I waited a long time because I did not have an appointment. Needless to say, I had to cancel my trip. I’m grateful to Goodyear for helping me with my situation. Who knows what could have happened to me alone on the highway on a 10 hour road trip with these “safe” tires. I personally hold Volvo to a higher standard than this. Specially since Volvo is “dedicated to safety”. I will keep this experience in mind when I decide to purchase a new car. More

Volvo service review Went in for a schedule maintenance service. Adam was professional. Turned out I needed new back brakes. Service was quick maintenance check done in an Went in for a schedule maintenance service. Adam was professional. Turned out I needed new back brakes. Service was quick maintenance check done in and hour. More

100k mile service I took my SUV for the 100k mile service, the service people where as always very friendly and helpful. I have been a customer at Weston volvo for more I took my SUV for the 100k mile service, the service people where as always very friendly and helpful. I have been a customer at Weston volvo for more than 7 years and have always enjoyed working with them. More

Coolant Hose repair Adam was great. Service was great. It seems that my bill was a little excessive. It seems a lot to pay $268 just to replace a hose. If dealerships wan Adam was great. Service was great. It seems that my bill was a little excessive. It seems a lot to pay $268 just to replace a hose. If dealerships want to stay competitive was local car service repair shops they need to review their excessive fee structure More