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Westown Ford Lincoln

Jacksonville, IL

4.8
1,266 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,266 reviews

June 08, 2023

Good service and great people. Always willing to get out vehicles in and out with same day service when possible. More

by Bill.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Awesome job on getting the truck in and repaired. I really liked that the technician took the time to test the fuel system over and found the root cause of my issue. More

by Dmgross96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

AlwYs good service at Westown. Service department is best. Sales associates go the extra mile. More

by erthalco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Great service! Got me in and out in record time. Always considerate, helpful, with a positive attitude! More

by gnallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dawdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Always courteous and helpful! They do a great job, I’ve been taking my cars there for years. More

by Tjtaytwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Westown Ford Lincoln responded

We love our loyal customers! Thank you for always coming back!

May 28, 2023

Always a pleasure to visit the dealership. Wade has become a friend as well as our salesman. The service department is very friendly and helpful as well. More

by dmhyde42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Westown Ford Lincoln responded

Thank you for using our Service Department and I will let Wade know of your thoughtful review.

Jun 01, 2023 -

dmhyde42 responded

Thank you.

May 25, 2023

They done a good job finding my part that was discontinued and put on quickly More

by Sam Pearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023 -

Westown Ford Lincoln responded

Thank you for using our Service Department. I am glad that we were quick to find you the part that you needed and gave you a great experience!

May 25, 2023

Good manager and excellent sales person The sales lady was verity patient and knowledgeable Alerted me about the F150 that I bought More

by dsarff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Westown Ford Lincoln responded

We are happy to hear that Cierra gave you a great experience!

May 23, 2023

Westown fords Serbice was very good. The shuttle service worked out fine Friendly people thanks More

by msduffy1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Westown Ford Lincoln responded

We are happy to provide Service/Pickup and Delivery for your convenience. Thank you for your response!

May 23, 2023

Called about a recall, the part hard to be ordered. Jeremy called the next day & said the part was in! He scheduled me on a day that was most convenient for me. I called the day before & asked if th More

by randik67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Westown Ford Lincoln responded

Thank you for visiting us from out of town! We appreciate your business!

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