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Westside Lexus

Houston, TX

4.8
7,516 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,516 reviews

November 29, 2025

I had a really good experience purchasing a vehicle at Westside Lexus. Both sales and financing departments were great to work with. More

by Laughland4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2025

incredibly helpful, no hard sale tactics. have bought 5 cars from them over the years and each experience has been fantastic. Gary Cohen is terrific as well (new car sales manager). More

by JFRIEDMAN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2025

Excellent customer service! !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. More

by tturnbow2000
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merrell Middleton
November 26, 2025

The staff was welcoming and Mr George was outstanding and quite honest, believed it or not! The experience was wonderful, without any type of pressure to purchase. I will definitely advise my family and frie More

by Rick Lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist, I can’t recall her name at the moment,but she was great!
Nov 26, 2025 -

Westside Lexus responded

Rick, thank you for sharing your awesome feedback about our team! We’re grateful for your business and hope to see you again at Westside Lexus. Enjoy your new ride!

November 26, 2025

Mary Margaret is a super star So knowledgeable and professional Always calls you back and very helpful More

by JPRATKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2025

I always feel welcome and comfortable. The showroom is immaculate and the people are all friendly. Doug was fabulous! He is very knowledgeable and shared a lot of info about the car i More

by djspurgeon2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2025

Very professional and personable approach is throughout the dealership. Joey Broussard and Michael Lorch make it easy. Thank you ! More

by la.blair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lorch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2025

Every aspect of the car-buying experience was very positive. From Brooke in Sales, the trade-in aspect and to Christian in Finance, it really does not get better. Response time, answering questions, e More

by MEnglish0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2025

Shekhar is the reason I’ve been coming to your dealership for all these years and part of me wanted to do one more deal with him before he retires! More

by jimgray1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Westside Lexus responded

We're thrilled to hear Shekhar has been so instrumental in your continued loyalty. We look forward to serving you again at Westside Lexus. Safe travels!

November 25, 2025

Best Internet service! DANNY GARZA was extremely helpful and went above and beyond! Thank you!! More

by ROCKINJ65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Westside Lexus responded

Thank you for the fantastic review of Westside Lexus! Danny will appreciate your kudos.

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