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Westside Lexus

Houston, TX

4.8
7,042 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,042 reviews

May 10, 2025

Great service from start to finish, if you are in the market for a vehicle give Joey Broussard a call. More

by jamueller82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

I had a great experience purchasing a car from West Side Lexus. Merrell has helped and offered great service from start to finish. More

by gpapp691
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Absolutely wonderful service! !! Nellie and JT (Finance) were phenomenal. Recommend your service and your team any day. More

by THENUNEZFAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Always a pleasure to work with Alex Winnicki. Dom Thornton was also excellent in finance. We have gotten several cars from Westside and keep coming back due to the exceptional customer service More

by 8262292
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The physical location is professional and inviting. The personal care is exceptional and helpful and i appreciated it very much. More

by eckiedubie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Adam was very professional so was Sterling. .Adam went over the operation and mechanics of the car where we understood. More

by julex110875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Danial was very attentive and gave me great suggestions regarding next steps for my vehicle service. I highly recommend him as a service representative. Westside Lexus is lucky to have him! More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

On the whole was happy with the experience. I got sold some expensive insurance on tires and front window, which prices were reduced as soon as I showed some concern on the high pricing, More

by t.nishigaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Westside Lexus responded

We're glad to hear you were overall happy with your experience at Westside Lexus. We appreciate your feedback and are always here to address any concerns or questions you may have in the future!

May 09, 2025

I, a 75 year old woman knowing not much about car maintenance, feel soooo fortunate to have Daniel Kang as my consultant. He is not only very detailed, knowledgeable but also responsive and compassi More

by Shu F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Daniel is the best. Alway ready for my arrival. Keeps me updated on my service. Has assisted me when I have needed special attention. More

by Galveston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel continues to provide you with exceptional service at Westside Lexus. Keeping our customers informed and well taken care of is what we strive for, so thank you for sharing your experience!

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