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Westside Lexus
Houston, TX
7,856 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,856 reviews
February 27, 2026
Mr Middleton was on vacation. Mr Joe Breaux helped us. Joe was extremely helpful and very kind. Mr Joe Breaux helped us. Joe was extremely helpful and very kind. More
by Maggy
Verified CustomerEmployees Worked With
February 27, 2026
As always, a very professional transaction. I do think my trading value was a little bit low, but I’m certainly not a car expert so otherwise everything was perfect. I do think my trading value was a little bit low, but I’m certainly not a car expert so otherwise everything was perfect. More
by gdjd
February 27, 2026
Overall pleasant experience, no high pressure, fast, convenient, employees were knowledgeable about the products they sell. convenient, employees were knowledgeable about the products they sell. More
by das3715
February 27, 2026
what is a pleasant experience buying a car from West side Lexus, the place is nice, clean, friendly salespersons and on the top of that Great General Manager david Trice Lexus, the place is nice, clean, friendly salespersons and on the top of that Great General Manager david Trice More
by MAHER_BISHARA
February 27, 2026
I had very little to do with the dealership. I dealt with my saleswoman. I like her a lot. I dealt with my saleswoman. I like her a lot. More
by DONNA47
Employees Worked With
February 27, 2026
Attentive. Knowledgeable. Clean. Friendly. Steve was extremely helpful helping us to find what we were looking for. Advised and suggested best options for us. P Knowledgeable. Clean. Friendly. Steve was extremely helpful helping us to find what we were looking for. Advised and suggested best options for us. Patient and responded in a timely manner to all of our questions making us feel confident we were in good hands. Sloan did an excellent job explaining details of car prior to drive out. Finance lady (sorry, cannot recall name) was very friendly and knowledgeable. She has assisted us with numerous purchases in the past. More
by Sherry.kane
February 26, 2026
John Loving was outstanding! Friendly, courteous, VERY knowledgeable, and professional. His support was outstanding before, during, and after the sale. John was key to the succes Friendly, courteous, VERY knowledgeable, and professional. His support was outstanding before, during, and after the sale. John was key to the success and overall satisfaction of my Lexus experience. I would highly recommend John. His after-sale support has been superb. John has made himself available after the sell for general questions along with technology support. Great guy, outstanding Lexus knowledge! More
by mcf2
Employees Worked With
February 26, 2026
Lauren Goldman was very courteous, informative, and helpful. I already knew which car I wanted based on the website inventory and Ms. Goldman facilitated a test drive in a similar vehicle. helpful. I already knew which car I wanted based on the website inventory and Ms. Goldman facilitated a test drive in a similar vehicle. More
by DATOCCO
Employees Worked With
February 26, 2026
Lauren Goldman did a great job of communicating efficiently with me throughout the sales cycle. Overall, a nice experience with a dealership and looking forward to long lasting relationship with t efficiently with me throughout the sales cycle. Overall, a nice experience with a dealership and looking forward to long lasting relationship with them. More
by ROBBERICKSON
Employees Worked With
February 25, 2026
We would give Jaxon 10 stars if we could! We’ve purchased many vehicles from different dealerships over the years, and we’ve never experienced this level of service. The process was completel We’ve purchased many vehicles from different dealerships over the years, and we’ve never experienced this level of service. The process was completely pressure-free, professional, and seamless from start to finish — truly an outstanding experience. After our car was recently totaled, my wife and I felt rushed and pressured by the insurance company due to our expiring rental. Jaxon was incredibly patient, understanding, and took the time to put our minds at ease. He made what could have been a stressful situation smooth and comfortable. We’re very grateful for his help and highly recommend working with him. More
by RandallWTodd
