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Westside Lexus

Houston, TX

4.8
7,101 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,101 reviews

June 02, 2025

David Wasaff is awesome. He did a great job at getting me into the Lexus that was just right for me and within my price range. He is a knowledgeable salesman. Ask for him whe More

by lisaann30013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Alex Ponce was FANTASTIC! ! We came to buy a trade in and asked many questions to Alex. He gave us useful information about choices… and we decided to buy a new Lexus TX . More

by doctorparedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cathcart
June 01, 2025

Our experience was great! Everyone was efficient and kind, and John took lots of time to give us all the information we needed! Would highly recommend John and Westside. And i More

by kodonnell47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Great car buying experience! After 20 years of owning BMW's my new Lexus was a great decision. I will be back to work with Steve and his team on my next car purchase. Thank you W More

by RDEVON8226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Incredibly professional treatment at sales and financing steps. Kept in contact on order placed for new car GX, and tried their best to fulfill. Offer for trade-in was WAY low; sold elsewhere for many tho More

by gblong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Jeffrey provided great service and an excellent deal that I could not refuse. Melanie, his assistant, and JT from Finance were fantastic. More

by wickatwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie, Jeffrey’s assistant, 5 stars
May 31, 2025

Tim Easterling was amazing. However, after I had already signed loan documents with my personal lender (I came in pre-approved and ready to go) and my lender had already sent dr More

by vgflorida
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I bought my first Lexus from Westside Lexus in 2009. I was very impressed with the professionalism and the attentiveness to customer service. I loved my 2009 ES 350, but felt it was time for a new one. More

by MARI1811
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

This was by far the best car buying experience I've ever had. From the moment I walked in, the team at Westside Lexus made me feel welcome and taken care of. A special shoutout to my salesman, Joey Brouss More

by melanie.hendrix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Thank you! I would like to commend Doug Phillips, Internet sales manager, and Sam in the dealership finance department. Doug was extremely attentive, and profes More

by Hollywood Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Doug and Sam provided such attentive and professional service at Westside Lexus. We look forward to assisting you with your future purchases!

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