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Westside Lexus
Houston, TX
6,310 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,310 reviews
April 23, 2024
This is a totally professional organization with employees who demonstrate excellent customer service/satisfaction attitudes, knowledge, and skills. I recommend them and will use them again in the employees who demonstrate excellent customer service/satisfaction attitudes, knowledge, and skills. I recommend them and will use them again in the future. More
by JOYMY
Verified Customer
Helpful April 23, 2024
Andrew has always gone above and beyond our expectation. In a world were customer service is lacking Andrew proves that customer service is alive, he provides service at a high level. Andrew has always an In a world were customer service is lacking Andrew proves that customer service is alive, he provides service at a high level. Andrew has always answered all questions and concerns that we have ever had. He is always able to get me in for service even when I call last minute. I personally will not bring my car in if Andrew is not in the office to help, he has definitely set a high standard. More
by Sandra
Employees Worked With
April 23, 2024
Westside is always such a seamless operation. Sales, service, and finance are well integrated, and I've never had anything but a great experience as long as I've been a customer (5+ years). This Sales, service, and finance are well integrated, and I've never had anything but a great experience as long as I've been a customer (5+ years). This will be the only place I ever get a vehicle. More
by Mike D.
April 22, 2024
The service was alright. There's nothing to complain about. More could be done for faster service. There's nothing to complain about. More could be done for faster service. More
by okoyepe
April 22, 2024
All was great. Love the car. Was treated well. Do not take long. Will return Love the car. Was treated well. Do not take long. Will return More
by earl.robinson
April 20, 2024
She is just perfect as a sale consultan I 100% recommend , so patience and so profesional she makes sure you leave the dealership satisfied, I really love her profesionalism. , so patience and so profesional she makes sure you leave the dealership satisfied, I really love her profesionalism. More
by manguejulieta
Employees Worked With
April 20, 2024
Very friendly employees. Our salesperson did not follow through with some of the things we agreed to. Very disappointed in his lack of concern after sale. Our salesperson did not follow through with some of the things we agreed to. Very disappointed in his lack of concern after sale. More
by ASIANLEP
Employees Worked With
April 20, 2024
Jeffrey and the gentleman in finance did a great job. I appreciate the manner in which my concerns were addressed. I appreciate the manner in which my concerns were addressed. More
by jwcain1
Employees Worked With
April 20, 2024
Mr Sparrow is an awesome person to work with who give you 360* view of the product 360* view of the product More
by KIRAN_0711
