Westside Lexus

John made our purchase easy. He knew our vehicle well and easily answered all questions. He knew our vehicle well and easily answered all questions. More

I like it, and good service, we are going to book 600 from Tim next week from Tim next week More

Quick to look at my issues and friendly I went in yo get my oil level looked at and they handled it quickly my oil level looked at and they handled it quickly More

Dominic was very approachable and knowledgeable. His professionalism was also great. Pricing was fair and service was great. His professionalism was also great. Pricing was fair and service was great. More

All staff were friendly. Good experience. Only one thing, the front desk of service department should know that a little bit more information to provide quality assistance. Good experience. Only one thing, the front desk of service department should know that a little bit more information to provide quality assistance. More

From beginning to end Mary Margaret McGowan took me through the process of test driving, choosing, and acquiring a new lease. This is my 4th car with Mary Margaret and my 6th with Westside. Mary Margar through the process of test driving, choosing, and acquiring a new lease. This is my 4th car with Mary Margaret and my 6th with Westside. Mary Margaret is a true professional, warm and caring and very helpful through the entire process. I couldn't be happier. Thank you! More

Very nice and answered all my questions and found the car I wanted Great salesman I wanted Great salesman More

If you need service, beware. I brought my vehicle to your dealership 06/05/2023 because my vehicle would not start and informed them that my vehicle is under warranty, which was I brought my vehicle to your dealership 06/05/2023 because my vehicle would not start and informed them that my vehicle is under warranty, which was looked up and verified. After day 1 I was told a diagnostic was run, and no determination was made on why my car would not start. After day 2 I was told to bring my spare key to the dealership After day 3 I was told there was "rodent damage" I was told the ridiculous explanation that "because of the evidence of mouse footprints on my battery, it was determined that a mouse cut one of the cables leading to my battery" and that was the reason my car would not start. ***so after the THIRD day of looking under my hood and inspecting my vehicle, touching and moving things around under my hood, touching my battery, wiggling this cable and attaching that cable...I was told there were "mouse footprints" on my battery. How ridiculous. Receipt was not detailed. Simply a dollar amount for labor and parts, yet none were reflected on my receipt. No one at this dealership has cared to help me get answers about this issue and my bill. This was their way to NOT honor my warranty. Buyer beware. They also claimed I denied an alignment that they never spoke with me about. I asked the service manager about it and he agreed that no one spoke with me about the alignment. Emailed management, emailed the GM, now contacting the Texas AG’s office and claiming deceptive practices. Read your receipt people. More

Very efficient and effective They are organized, timely and listen to the customer Friendly service and listen to the customer Friendly service More

5 Good sevices And ok Thanks you hai have me a good car thanks you thanks you More