Back

Westside Lexus

Houston, TX

4.8
7,432 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,432 reviews

October 30, 2023

Excellent service- repeat happy customer- Alex W- is the most patient salesman ever and set up my new ride perfectly More

by lrosenthl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Oct 30, 2023 -

Westside Lexus responded

Thanks for your loyalty and kind words about our service! We're delighted to know that Alex was able to help you find the perfect ride at Westside Lexus. Safe travels!

October 30, 2023

Mr. Loving has been very supportive with my purchase. no pressure, therefore, no stress. loving my car so far :) More

by lmaczko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Westside Lexus responded

We're so glad to know that our team at Westside Lexus provided a stress-free and supportive buying experience for you. Enjoy your new car, and thank you for the positive review!

October 29, 2023

We had a great experience with our purchase. Tim was great and super friendly and kept us informed the entire time we were on the waitlist. When our vehicle finally arrived, he had it ready righ More

by malisa_lagman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Westside Lexus responded

Malisa, we're delighted to know that Tim and Manny made your car-buying experience smooth at Westside Lexus. We appreciate the recommendation! Enjoy your new vehicle!

October 29, 2023

This dealership is unlike most dealerships. They encourage you to carefully think out your purchase before closing the deal. Even when you are questioning other cars at the time of closing, the More

by dayanao24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Westside Lexus responded

We're so glad to know that you had a positive experience with us at Westside Lexus. We always aim to ensure our customers are confident in their decisions. Thanks for the review, and enjoy your new ride!

October 29, 2023

Hey Nick, you're really good at focusing on what customers need and require. You really made our day by making us go with the vehicle of our choice without hesitation. You have a real instinct to un More

by Kamoru Salahudeen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Westside Lexus responded

Kamoru, it's great to know that Nick was able to assist you in finding the perfect vehicle at Westside Lexus. We're glad your experience with us was a positive one - thanks for sharing!

October 28, 2023

Nellie was very helpful and I got the car I wanted with little stress, love my car so far More

by FBANKOLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Westside Lexus responded

We're thrilled Nellie could make your Westside Lexus experience smooth! Safe travels in your new ride!

October 28, 2023

Modern, large dealership. We’ve been doing business with Shekhar for over 10 years enough said. More

by atripodo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Westside Lexus responded

Shekhar and the team at Westside Lexus really appreciate your support! Thanks for doing business with us - see you down the road!

October 28, 2023

I have purchased three automobiles from John Loving. The latest was purchased in the last 6 months. I would recommend John to anyone interested in purchasing a Lexus. He is extremely knowledgeable, p More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Westside Lexus responded

We're delighted to know that you've had such a positive experience with John at Westside Lexus! It's great to see his dedication and professionalism being recognized. We appreciate your recommendation, and we'll make sure John knows how much you value his service! Enjoy your new car!

October 27, 2023

I have bought and sold many cars in the last 40 years. This experience was the absolute best of any of them. Doug was open and honest with me from the time I stepped on the lot to delivery. He the details More

by ANTHDAV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Westside Lexus responded

It's fantastic to know that Doug and our team at Westside Lexus provided you with the best car-buying experience! We appreciate your kind words and look forward to working with you again in the future. Enjoy your new ride!

October 27, 2023

This is our first Lexus purchase. We are looking forward to driving our new car! Everyone was over the top helpful! More

by cam41677
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Oct 27, 2023 -

Westside Lexus responded

We're delighted to know you had a great experience with your first Lexus purchase at Westside Lexus! Enjoy the ride in your new car and thank you for choosing us!

...
155
...