Westside Lexus

5 5 Great, quick job replacing battery Reasonable price and quick service I had a comfortable wake in the guest waiting area and quick service I had a comfortable wake in the guest waiting area More

Very pleasant and excellent customer service. I’m a new Lexus customer and he made feel like family. I’m a new Lexus customer and he made feel like family. More

Very friendly as a whole. I was very impressed with the overall experience in shopping for a car. I was very impressed with the overall experience in shopping for a car. More

I was never under any pressure to buy. LAUREN our sales Lady was great. She showed me different options in buying my new Lexus. I recommend Westside Lexus. LAUREN our sales Lady was great. She showed me different options in buying my new Lexus. I recommend Westside Lexus. More

Finance is unethical. Worried about profit regardless of your credit. Good credit stay away. Find finance elsewhere. Worried about profit regardless of your credit. Good credit stay away. Find finance elsewhere. More

Doug Phillips is an excellent Sales Consultant! Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unhear Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unheard of! Thank you Doug and Sam for all of your assistance. I will recommend Westside Lexus to everyone. More

I wasn’t pleased with the overall experience. Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t de Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t detailed. I told Shannon and he made up an excuse rather than just saying it wasn’t detailed. I had to point out to him there is no way this car was detailed and the wheels are dirty. After the other dealer came they finally said they would have it detailed again. I didn’t complete my final check of the car as I had wanted. I ask him if everything w irked in the car? He initial response was, the car is still under warranty so if it doesn’t you can use the warranty. Not a good initial answer. He told me I could check after signing the papers and they car wasn’t technically mine until I had driven to off the lot. After signing papers, I was in the car and notice a print on the back seat. Also notice that the inside hadn’t been detailed but I didn’t mention it. Also notice that a compartment cover was missing after getting the car home. I called Shannon and he was not very helpful. He didn’t say he would ask around to see what happened. Clearly someone tore the compartment cover off. I texted a picture to the other dealer, Mike, who had spent more time in the car but he never followed up. They treated me like the car is your problem now, we can’t help you. I will not purchase another vehicle from this dealership. More

Both were very professional and comforting. They made the buying experience easy and pleasant. I will go back and do business in the future. They made the buying experience easy and pleasant. I will go back and do business in the future. More

Quick and thorough service. Great communication and always know what to expect at the current visit and the next one. Great communication and always know what to expect at the current visit and the next one. More

Salesman helping us was pleasant and professional. Patiently explained the car features and technology in detail. Patiently explained the car features and technology in detail. More