Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,137 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,137 reviews
October 01, 2022
This Lexus had a great atmosphere, the sales people were very helpful, nice, and we did’t feel any sense of being rushed or taking up too much of their time. very helpful, nice, and we did’t feel any sense of being rushed or taking up too much of their time. More
by flojua70
Verified Customer
September 30, 2022
Mary Margaret was very helpful from the time we put a deposit down and to the very end. She was a delight to work with. deposit down and to the very end. She was a delight to work with. More
by Knippclan
September 29, 2022
Great customer service Alex was great this was the third vehicle we have got from him vehicle we have got from him More
by peggyr0
Employees Worked With
September 29, 2022
Jeffery and every person I interacted with were incredibly helpful and easy to work with. They made it simple to come to a decision on buying a vehicle from Lexus. incredibly helpful and easy to work with. They made it simple to come to a decision on buying a vehicle from Lexus. More
by trevor.walter
September 28, 2022
Good patience in feature explanation, good service manner when talking, reasonable processing time for transaction. when talking, reasonable processing time for transaction. More
by g_x_li
Employees Worked With
September 28, 2022
Great experience at this dealership. From the salesman, Edward Guerrero, to the manager, Manny. These guys made everything simple and to the point. Time was not wasted. Will recommend From the salesman, Edward Guerrero, to the manager, Manny. These guys made everything simple and to the point. Time was not wasted. Will recommend this place! More
by GL9292
September 28, 2022
Excellent service. John communicated with me through out the whole waiting period since ordering the car. John communicated with me through out the whole waiting period since ordering the car. More
by info@hungrykid.com
September 27, 2022
Easy and fast purchasing experience. Great service by Alex Winnicki and the finance team. Second car I buy here. Would highly recommend. Great service by Alex Winnicki and the finance team. Second car I buy here. Would highly recommend. More
by LO
September 27, 2022
Mary Margaret and Danny were both excellent. They were very helpful and took time to give me a very good experience. Thank you thank you! They were very helpful and took time to give me a very good experience. Thank you thank you! More
by marybess.salvaggio
September 26, 2022
Very professional. There was no hassle or pressure during this transaction and my wife and I both walked away feeling excited about our new vehicle and the amount that There was no hassle or pressure during this transaction and my wife and I both walked away feeling excited about our new vehicle and the amount that we are paying for the lease. More
by coryjules
