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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,135 reviews

July 20, 2022

Steve was attentive and delivered on everything he promised. Can’t wait for my next Lexus. More

by jsoria07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 20, 2022 -

Westside Lexus responded

Your review is music to our ears! Thanks for giving Steve a shout-out. We look forward to working with you again at Westside Lexus!

July 20, 2022

Dallas helped us very well. We enjoyed her company and provided excellent service to us! More

by tuton201076
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Chamberlain
Jul 20, 2022 -

Westside Lexus responded

Thanks for giving Dallas a shout-out! We hope to work with you again at Westside Lexus!

July 20, 2022

Jeff was great in all issues where we needed help! I would definitely Buy from Jeff in the future! More

by genegrussell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
Jul 21, 2022 -

Westside Lexus responded

Thank you for giving a shoutout to Jeff! He is an asset to the Westside Lexus team, and we are delighted you feel the same. See you down the road!

July 19, 2022

I got great excellent service everyone was so nice. The manager Steve Mahan took care of me very well can’t remember the finance manager name but he was excellent also I would refer someone to them any More

by byork3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Westside Lexus responded

Thanks for the glowing review! We're thrilled Steve and the rest of the team welcomed you with attentive assistance that's earned Westside Lexus your confidence. Drive safe!

July 18, 2022

Service was great and help me so much thur my smooth processing for my car. More

by Janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Janet, it was our pleasure to work with you! Thank you for trusting Westside Lexus with your business and for stopping by to share your feedback. Wishing you safe and happy driving ahead!

July 18, 2022

John and Nam are professional and knowledgeable about their work. It was a nice experience with them. More

by wendyau10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 18, 2022 -

Westside Lexus responded

Thank you so much for your glowing review, Wendy! It is great to see that John and Nam went above and beyond to make your experience here at Westside Lexus a great one!

July 18, 2022

Been buying from this dealership for many years, always been satisfied with every phase of each transactionk More

by buddoris54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mata, Steve Davis
Jul 18, 2022 -

Westside Lexus responded

We appreciate your support of us here at Westside Lexus. Thank you for your kind rating and review. We thank you for your continued loyalty over the years, and we look forward to seeing you again down the road!

July 17, 2022

Mike tried so hard and the product is the best. There is a reason that Lexus IS the best and you keep pushing even though yours is the largest and best. More

by glenn.ballard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Mike and the team are always happy to help you out, Glenn! Thank you so much for supporting Westside Lexus and we will see you next time!

July 17, 2022

No high pressure sales. Mike Gonzales was amazingly helpful! Very customer oriented and generally kind. More

by smtomlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

We're thrilled you enjoyed working with Mike here at Westside Lexus! Thank you for this kind rating and review. We will pass your thoughtful words along to our team.

July 17, 2022

Salesman was knowledgeable and friendly. He earned our trust. Everyone we had any dealings with was extremely friendly and helpful. More

by lineman66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Westside Lexus responded

Our team is always happy to help you out! Thanks for choosing Westside Lexus and we'll see you next time!

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