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Westside Lexus
Houston, TX
7,041 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,041 reviews
Verified Customer
June 06, 2022
Wonderful and pleasurable experience working with Jim on the purchases of 2 Lexus RX350's. Jim is very knowledgeable about the Lexus 350. Jim has been very helpful and answers all my questions. Also, met Bo the purchases of 2 Lexus RX350's. Jim is very knowledgeable about the Lexus 350. Jim has been very helpful and answers all my questions. Also, met Bob the Sales Manager walking around greeting all the customers. More
by hattiec
Employees Worked With
June 05, 2022
I had my loan in place and met with finance and of course he claimed he could give me a 3.5% with all the protection packages for the same payment my credit union offered and would only have 1 pull to my cre he claimed he could give me a 3.5% with all the protection packages for the same payment my credit union offered and would only have 1 pull to my credit. That was untrue. My credit was pulled twice when I was very clear I did not want more than 1 pull to my credit. The protection packages sold to me and explained to me and my daughter were not what was explained. When I called to ask finance who sold the package to me, told me that I misunderstood what he clearly explained to me and my daughter. That is very frustrating. Nothing he said was true. Not the same payment, not same interest rate and packages are not what he explained. More
by Michele_crouch
June 04, 2022
Everything was first class. Our salesman, Shekhar Shroff was outstanding. We love our new RX 350. Our salesman, Shekhar Shroff was outstanding. We love our new RX 350. More
by njclayton
Employees Worked With
June 04, 2022
Our salesperson, Jeff Jones, answered all our questions and it was obvious he knew a lot about Lexus cars! Also, there was no pressure . and it was obvious he knew a lot about Lexus cars! Also, there was no pressure . More
by txchapman
Employees Worked With
June 04, 2022
Great service. Felt welcome, Everyone welcomed us with a friendly smile and courteous greeting. Great customer service. Felt welcome, Everyone welcomed us with a friendly smile and courteous greeting. Great customer service. More
by GROBLES7672
June 03, 2022
20 years at Westside…perfect None better for service and value. Westside is a friend, not a dealer value. Westside is a friend, not a dealer More
by nt
June 02, 2022
Chase Clements facilitated the installation of window tint on my new 2022 NX350. Beautiful job on our beautiful new car!! Car was spotlessly detailed when we picked it up! Happy, happy customer! tint on my new 2022 NX350. Beautiful job on our beautiful new car!! Car was spotlessly detailed when we picked it up! Happy, happy customer! More
by Kerry C
June 02, 2022
My husband and I were very impressed with the friendliness and personal attention we received from of the salesman and the entire staff. The dealership was absolutely gorgeous! friendliness and personal attention we received from of the salesman and the entire staff. The dealership was absolutely gorgeous! More
by sanmom2
