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Westside Lexus

Houston, TX

4.8
7,111 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,111 reviews

May 18, 2022

I got my car at a good price and the lady that helped us was very nice. More

by Nathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Westside Lexus responded

Thanks for choosing Westside Lexus, Nathan. We're delighted that you were able to go home in a car that's right for you. Enjoy!

May 18, 2022

I am very happy with the service that I got from Westside Lexus. Jeff Margolis and his team are great More

by SKYLARM7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
May 18, 2022 -

Westside Lexus responded

Skylar - Happy customers make us happy! Thank you so much for shopping at Westside Lexus and taking time to commend Jeff. We wish you safe driving!

May 17, 2022

My sales representative made the process from start to finish extremely easy. I’m very happy to have the vehicle through this dealership More

by judyvwaters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Westside Lexus responded

Thank you for the great review, Judy! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you again down the road!

May 17, 2022

Service speed and making me feel taken care of. Made me feel that has my best interest in mind. More

by Stefmac25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
May 17, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

May 16, 2022

Our salesperson, John Loving, was amazing and very patient. Easy to work with. My service manager, Laura Brown, is always polite and prompt. More

by BNRMJPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Westside Lexus responded

Thank you for giving John and Laura such fantastic feedback. We're happy to hear you enjoyed working with them. Safe travels! - Westside Lexus

May 15, 2022

Professional. Attentive. Knowledgeable. Respectful. Left with a smile. Sale consultant was patient and answered all our questions and concerns. Glad to have done b More

by robert@casadenail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tan Huynh
May 16, 2022 -

Westside Lexus responded

"Professional, attentive, knowledgeable, and respectful" is excellent feedback to receive! See you again next time here at Westside Lexus!

May 15, 2022

John Parrish was friendly and very helpful. He was not pushy and answered all the questions we asked. He was able to get as a good deal on buying the car. More

by Debdang75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish
May 16, 2022 -

Westside Lexus responded

Thank you for the review! We are glad to see that John was helpful, friendly, and wonderful to work with. We appreciate your business, see you again next time!

May 15, 2022

Very thorough and complete. Everything was taken care of in a organized and efficient manner, More

by jerry.bridgen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Westside Lexus responded

Jerry, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 15, 2022

I have been a customer for 12 plus years need I say more. First class dealership from sales to service. More

by bethsanders10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra, John Parish
May 16, 2022 -

Westside Lexus responded

Thank you for taking the time to review us, Beth! We are so glad to hear that you have enjoyed your experience working with the Westside Lexus team over the years. Drive safely, and we are looking forward to seeing you back!

May 15, 2022

My wife and I are very pleased with our 2200 ES300h. It is an great vehicle. The technology components are amazing. Great salesmanship, professionalism, communication and service. More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Westside Lexus responded

Jerry, thank you for the great review! We are so glad to hear that you and your wife had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new Lexus ES 300h, and we hope to see you back again down the road!

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