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Westside Lexus

Houston, TX

4.8
7,108 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,108 reviews

April 14, 2022

John Parish was great to work with; he was very helpful through the entire process. The Dealership is fantastic. More

by justintharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish
Apr 15, 2022 -

Westside Lexus responded

Hi Justin - We are thrilled that you had such a positive experience working with John and the team! Thank you for taking your business to Westside Lexus and for sharing your feedback. Safe travels in your new car!

April 13, 2022

We were working with Jeffrey Byers and had a great experience. He was always available and answered all of our questions promptly throughout the car buying process. More

by amandal18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Westside Lexus responded

Congrats on the new car! Thanks for the five-star review and for giving a shoutout to Jeffrey! We are so glad he provided you with a great experience here at Westside Lexus.

April 13, 2022

Very clean, friendly staff. I was in and out in 2hours which is fantastic. Hat tip toy sales rep Desmond Johnson. No hassles and no pressure to buy. More

by Div D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Apr 14, 2022 -

Westside Lexus responded

Congratulations on your purchase! We appreciate your business and we will be sure to pass along your appreciation to Desmond. Thank you from all of us at Westside Lexus!

April 12, 2022

During the time that I was waiting for my car to arrive Jeff kept me updated regularly. From our first day at the dealership until we drove the car away everyone was very accommodating. I will go back to t More

by ace6413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
Apr 12, 2022 -

Westside Lexus responded

We are so glad that Jeff and the Westside Lexus team ensured that your car buying experience was five-star worthy! Thank you for your business and support for our hard work. Enjoy your ride!

April 12, 2022

Thanks to Ty and Sterling for a five star vehicle purchasing experience. I would recommend anyone to Westside Lexus for their next car buy. More

by grassy_07earl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Westside Lexus responded

We are delighted to earn your recommendation! Thank you for sharing this feedback about your time working with Ty and Sterling. We hope that you absolutely love your new ride!

April 12, 2022

Very pleasant and easy car buying experience. Sales team was attentive, negotiating was transparent and the process friendly. More

by ethayer3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Jones
Apr 12, 2022 -

Westside Lexus responded

This is wonderful to hear! Thank you for the excellent review and for taking your car-buying needs to Westside Lexus - we hope your new vehicle exceeds your expectations. Enjoy!

April 12, 2022

Great staff , friendly & outgoing . Very Helpful & knowledgeable about your Lexus products & availability. They are quick too ! I was in & out in 2 hours , signed & delivered ! More

by Laura Soza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Westside Lexus responded

Laura, it's excellent to hear that our team's expertise and efficient service made your purchase experience such a success! Thank you for trusting the Westside Lexus team to find you the perfect vehicle, and we wish you safe travels on the road ahead!

April 12, 2022

Sterling did an AMAZING job assisting us with our first Lexus! He ensured we felt comfortable and confident during the entire process and we truly felt he was doing everything to get us what we needed. TJ More

by andreaT.M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Westside Lexus responded

We are so happy to hear from you, Andrea! Thank you for choosing Westside Lexus and for sharing your positive feedback about Sterling, TJ, and the team. Safe travels until we see you again!

April 11, 2022

Excellent service by Sterling in sales and great attention by JT on finance. Very pleased with the dealership (huge spaces, great amenities, lots of options). Deal was done fairly quick taking into More

by Luizinho_m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Westside Lexus responded

Congrats on your new RX 350! We are delighted to see that your car-buying experience was an excellent one! Thank you for your support of Westside Lexus and we hope to see you again soon!

April 10, 2022

My sales representative Ms. MJ was Am awesome person . And Finance person I forgot his name but he is Vietnamese person such gif fearing person .we thank you all More

by Raji John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Apr 10, 2022 -

Westside Lexus responded

Raji, thanks so much for the 5-star review!

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