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Westside Lexus

Houston, TX

4.8
7,102 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,103 reviews

February 01, 2022

Great dealership Dominic Thorton was easy to work with and had everything ready for us as soon as we got there. Very easy. More

by marcelynmelam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Dominic delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

February 01, 2022

Catalina is great to work with! Love the lexus, spoiled now but hey, I deserve it! More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Westside Lexus responded

Rachel, thank you for the great review! We are thrilled to hear that Catalina delivered such a seamless experience. Drive safely, and we hope to see you back at Westside Lexus!

January 31, 2022

All people involved with the sale were nice and did a good job. They were missing tech people and the car is so new and includes some features that the sales people were still learning about themselves. More

by tsdodson33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Westside Lexus responded

We really appreciate you taking the time to leave a review! Thank you for trusting Westside Lexus with your purchase, it is terrific to hear that you are happy with your vehicle. Enjoy the ride!

January 31, 2022

Been doing business here for more than 15 years. Very happy with product and service. More

by virginia.hodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Arms
Feb 01, 2022 -

Westside Lexus responded

Virginia, we are so proud to have earned your 15+ years of business! Thank you for putting your trust in our team here at Westside Lexus, and for sharing your great review. We look forward to welcoming you back next time!

January 30, 2022

Very good dealership for everyone can come and buy at least 2 cars for there family and friends. More

by Thai Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Westside Lexus responded

Reviews like this make our day, Thai! Thanks for supporting Westside Lexus!

January 30, 2022

So far I am happy with West SideAlex Owens took very good care of me . More

by barb9386
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jan 31, 2022 -

Westside Lexus responded

Thank you for this excellent review! We are happy to see that our team took wonderful care of you here at Westside Lexus!

January 30, 2022

I was very pleased with my salesperson, Alex Owens and the professionalism and support of the Westside staff. More

by Mohlman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Westside Lexus responded

Alex and team deeply appreciate your glowing review! Thanks for supporting Westside Lexus!

January 30, 2022

Great customer experience when buying our new SUV, Shekhar was very thoughtful and took great care of us. Anil in finance was also a pleasure to deal with. More

by JustinP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Westside Lexus responded

We are always happy to see that Shekhar and the team are going above and beyond to create wonderful car-buying experiences for our guests. Thanks for supporting Westside Lexus and congrats on your new new ride!

January 30, 2022

Shekhar and Sam were professional throughput the whole process of buying our new Leaxus. The process was fast and efficient with no stress. More

by tamu1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Shekhar and Sam went the extra mile to assist with your purchase. Drive safely, and we hope to see you back again at Westside Lexus!

January 29, 2022

Awesome!!! kind and fast service.Clean lobby and Awesome!!! kind and fast service. Clean lobby and restroom. Happy to visit again very positive. More

by kimsung1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Nam Pham
Jan 31, 2022 -

Westside Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such a seamless service experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

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