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Westside Lexus
Houston, TX
7,113 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,113 reviews
January 04, 2022
Working with MJ and Anil was an absolute pleasure. MJ Anil were very professional, knowledgeable, transparent, and easy to work with. MJ and Anil have excellent customer service. MJ took time before and Anil were very professional, knowledgeable, transparent, and easy to work with. MJ and Anil have excellent customer service. MJ took time before and after purchase to do a walk through of the suv. She also provided a brief overview of the suv features. I highly recommend them to purchase your next vehicle. More
by MMARTI_10
Verified Customer
January 01, 2022
West side Lexus sets the standard in customer service regardless of the type of business. I have been buying cars from them since 1985 and can’t imagine buying an automobile anywhere else. regardless of the type of business. I have been buying cars from them since 1985 and can’t imagine buying an automobile anywhere else. More
by WBOTTS
Employees Worked With
Louis Blackmon
January 01, 2022
Everyone was very professional and attentive to all of the details. I would definitely recommend them the details. I would definitely recommend them More
by BUFFDAVIS1
December 31, 2021
Everything was great this time. Just like the previous six cars I have bought. Thanks Westside six cars I have bought. Thanks Westside More
by ts3
Employees Worked With
December 31, 2021
Tim Easterling was the best - answered all of my questions and made the car buying process easy. JT in finance was also extremely efficient and professional. Would highly recommend to my friends! questions and made the car buying process easy. JT in finance was also extremely efficient and professional. Would highly recommend to my friends! More
by dmclarty
December 31, 2021
Sales process handled in a very professional style. Finance department made the paperwork process easy with no pressure on additional service packages. Finance department made the paperwork process easy with no pressure on additional service packages. More
by larry98
December 31, 2021
Dallas was a wonderful sales rep. I test drove a few months ago. Answered all my questions and no pressure. No having to talk with her manager bs. When I came back to test drive a different model and months ago. Answered all my questions and no pressure. No having to talk with her manager bs. When I came back to test drive a different model and buy - everything went smoothly at the dealership. Ordered the car, Dallas kept me informed of when it would arrive. All the paperwork was set up for me when it was time to pay and get the car. No pressure, no higher-ups interfering. Made car buying a pleasure. More
by eaaafisher
December 30, 2021
I’ve dealt with the Westside Lexus over 10 yrs & the staff a had always been courteous and professional, both in sales & service. staff a had always been courteous and professional, both in sales & service. More
by PEERAYJAY
December 30, 2021
Both sales & finance executives were excellent, professional & very helpful. We will buy our next car also from Westside Lexus. professional & very helpful. We will buy our next car also from Westside Lexus. More
by MADHUA36
