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Westside Lexus

Houston, TX

4.8
7,148 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,148 reviews

November 06, 2021

Very easy to work with. Fast transaction. Jim was very nice and answered all my questions. More

by rocketsred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Jim and the Westside Lexus team. Drive safely, and we hope to see you back!

November 06, 2021

Friendly, knowledgeable and professional. This is were I go for a new vehicle. The best out there. More

by codysever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Nov 07, 2021 -

Westside Lexus responded

Cody, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back next time!

November 05, 2021

Beautiful dealership, good people, nice service! The process of purchasing a vehicle was great and easy. More

by ebeakin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Westside Lexus responded

Thanks for taking the time to leave Westside Lexus this great review! We're pleased that our team made the purchase process a seamless one.

November 05, 2021

Very professional, exceptional service. Alex Winnicki is the best! I have used this dealership for many years More

by PMORRIS552
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
Nov 05, 2021 -

Westside Lexus responded

We are so grateful for your continued business and your great review! Thank you for choosing Westside Lexus and for highlighting Alex's work. Safe travels ahead!

November 05, 2021

Recommend this dealer. Great service and nice dealerships. The sale (Dallas) is friendly and helpful. Will be my next car dealership for sur. More

by lim_mala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Chamberlain
Nov 05, 2021 -

Westside Lexus responded

Thanks for recommending Westside Lexus! We're happy that our team was friendly and helpful.

November 05, 2021

Site with excellent service and good knowledge of the personal who attended me . Place very neat and clean. More

by pedroeisabel10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Nov 07, 2021 -

Westside Lexus responded

Pedro, thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

November 05, 2021

The dealership gave us great service. They were very accommodating through the entire process . Would definitely recommend. More

by sigrizzell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Westside Lexus responded

We're thrilled to receive this great review! Thanks for the kind words about the Westside Lexus team.

November 03, 2021

Leased a car, decided to purchase it!I work in Chicago Leased a car, decided to purchase it! I work in Chicago still have a residence in Houston so ask if I could do the purchase as my wife was in Houston More

by MICHAEL.MARX1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Desmond Johnson
Nov 17, 2021 -

Westside Lexus responded

Hi Michael, thank you for taking the time to reflect on your experience. It sounds like some aspects of your purchase could have gone better, so I apologize that things weren't more seamless. We certainly hope to be accommodating and helpful, so I regret that we didn't leave a better impression. If there's anything else we can do for you, let me know. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

November 03, 2021

Great car, best dealer and excellent services. Sales consultant - Edwar Guerrero is the best. He is very helpful, friendly and patience. More

by brite.lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Edwar and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

November 02, 2021

The staff is welcoming and helpful without being pushy. The selection is great and the service department is outstanding. Everything you want or need in a car dealership is here, housed in a beautiful faci More

by melgrigar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Nov 02, 2021 -

Westside Lexus responded

Welcoming, helpful, and pressure-free service is what we pride ourselves on! Thank you for your review and for taking your business to Westside Lexus - we hope to see you back again for your future maintenance needs!

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