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Westside Lexus

Houston, TX

4.8
7,051 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,051 reviews

July 02, 2021

The dealership staff was very friendly and the salesperson I had spoke with, Merrel, was very helpful and got us what we wanted at a good price. More

by Mr. Ahmed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Westside Lexus responded

Thank you for leaving us a review, Mr. Ahmed! We're glad to hear that Merrell and the team were such a help to you. We appreciate your business and hope to have the privilege of serving you again down the road! - the Westside Lexus staff

July 02, 2021

Jim in used sales and JT in finance are rockstars. Did in less than 24 hours what took others days. Professional and honest encounters with both More

by Jordan H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Westside Lexus responded

Jordan - thanks for dropping by to share your feedback! We're glad to hear that Jim and the Westside Lexus team are providing the pleasant and straightforward vehicle buying experience we strive to deliver. Come back again soon!

July 02, 2021

Love the new building! Love the nice service waiting area. Love the professional, no pressure sales staff More

by btubuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jul 02, 2021 -

Westside Lexus responded

Thanks for the kudos! We are delighted to hear you are happy with your Westside Lexus experience. Let us know how we can help again next time. Take care!

July 02, 2021

Excellent pricing and process. Staff was knowledgeable and forthright on technology, pricing and inventory Very easy to work with and followed through on all promises More

by TYLER.SWAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
Jul 02, 2021 -

Westside Lexus responded

Thank you, Tyler, for leaving Westside Lexus a review. We're thrilled to hear that you were taken care of and we wish you safe travels!

July 02, 2021

Beautiful, upscale dealership- first class service! Love Mary Margaret McGowan. More

by SLANGERUD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Westside Lexus responded

Thank you for the lovely review, Mary Margaret! The whole team here at Westside Lexus is honored and flattered by your kind words. Come back again soon!

July 02, 2021

This is my third time to buy from Westside - Jeffery & Charlie are awesome they keep in touch with me though out the years to be sure everything is okay - service department is easy to schedule, I can res More

by MICHALYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
Jul 02, 2021 -

Westside Lexus responded

Thank you so much for your loyal business! We love to hear that you can depend on Jefferey, Charlie, and the rest of our Westside Lexus team for excellent service. Safe travels in your new vehicle and we look forward to our continued relationship! Have a wonderful holiday weekend.

July 01, 2021

Jeff was responsive and helpful. I love my new RX! Jeff was responsive and helpful. I love my new RX! More

by WARNER239
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Westside Lexus responded

Congratulations on your new Lexus RX! We are thrilled Jeff could demonstrate the Westside Lexus gold standard of service. Enjoy the ride!

July 01, 2021

The Dealership is always great because they have great people to help you! More

by jmills6031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Westside Lexus responded

Thank you for the wonderful review and for doing business here at Westside Lexus! We feel lucky to have you as a customer!

Jul 01, 2021 -

jmills6031 responded

Westside is a great dealership. They have the best people to help you!

July 01, 2021

We had a great experience at Westside Lexus everyone was so nice and helpful. Easy and hassle free purchase More

by Benterrones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Jul 01, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

July 01, 2021

This Lexus dealership has been very accommodating to my needs on two different occasions. I will definitely be back to buy another vehicle! Ask for David Wasaff! He is the man and will get you the best dea More

by tylerdickerson89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Westside Lexus responded

Tyler, thank you for the review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let David know that you appreciate his help. We look forward to your next visit!

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