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Westside Lexus
Houston, TX
7,087 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,087 reviews
April 16, 2021
John provided excellent customer service. Great with communication and helped find the car with the interior and exterior color and helping find the right option for me. communication and helped find the car with the interior and exterior color and helping find the right option for me. More
by ALYSSA_HUGHES96
Verified Customer
April 15, 2021
Have purchased 6 cars from Mary Margaret, always a good experience. Recent purchase also worked with Gonzo, such nice , knowledgeable staff!!! Highly recommend Westside Lexus. experience. Recent purchase also worked with Gonzo, such nice , knowledgeable staff!!! Highly recommend Westside Lexus. More
by robert-wilkinson
April 15, 2021
I am mixed about this dealership. I want to give them 1 star because I had several issues. I also want to give them 5 stars because they did resolve each issue. Even if I had to be very firm about the re star because I had several issues. I also want to give them 5 stars because they did resolve each issue. Even if I had to be very firm about the resolution. So I will give 3 stars to be somewhere in the middle. They also prefer you finance through Lexus instead of through your bank. I discovered why through my accountant. I don’t recall the gentleman’s name that stayed late to complete all my paperwork but he was very kind, friendly and handled business very well. Kudos to him. More
by EVAALCORN
Employees Worked With
April 15, 2021
Everyone was customer friendly, that made things a lot easier. I dealt with Jeff Margolis and JT and they answered every question with professional and patience! easier. I dealt with Jeff Margolis and JT and they answered every question with professional and patience! More
by DCHAT1
April 15, 2021
The building is amazing and as soon as you walk in the staff was nice and attentive, right away we felt at home. Dallas was our sales representative she was so nice and made the deal so fast and easy wi staff was nice and attentive, right away we felt at home. Dallas was our sales representative she was so nice and made the deal so fast and easy with us. The finance department is usually the part we hate but it was fast and easy. More
by CARRILLO
Employees Worked With
Dallas Chamberlain
April 14, 2021
Beautiful facility, very warm and inviting atmosphere. A+ service when buying a car! Jeff Margolis was knowledgeable and professional. The customer service he gave was very much appreciated. service when buying a car! Jeff Margolis was knowledgeable and professional. The customer service he gave was very much appreciated. More
by sal
Employees Worked With
Josh Guerra, Jeff Margolis
April 14, 2021
It is my first time purchase from the Lexus and it was a good experience for me and also I was satisfied by sallee and financial services. good experience for me and also I was satisfied by sallee and financial services. More
by Jalal Kamyabi
Employees Worked With
I couldn’t remember the financial service employee. Whom sat on the first station., Gonzo Jimenez
April 14, 2021
Very professional service and they delivered on their promises. Tim Easterling is the best salesman and he is very knowledgeable. Westside Lexus is a full service dealership. promises. Tim Easterling is the best salesman and he is very knowledgeable. Westside Lexus is a full service dealership. More
by kkayet
April 13, 2021
Just bought a car from you yesterday. Mike Nelson did a terrific job. No pressure. Fast and easy. He made the whole process a pleasure. Great job. terrific job. No pressure. Fast and easy. He made the whole process a pleasure. Great job. More
by nanderson9
Employees Worked With
April 13, 2021
Chong Lee was an amazing salesperson. I told my SO I would be buying a car that day. I did one test drive, loaned it to go to other dealers, didn't even test drive anything else, came back and bought th would be buying a car that day. I did one test drive, loaned it to go to other dealers, didn't even test drive anything else, came back and bought the first car I looked at. The car sold itself, but Ms Lee sold me on giving it a try. More
by Ariel Stewart
