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Westside Lexus
Houston, TX
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,135 reviews
February 27, 2021
Yes, I purchased my car on February 13th and my salesman was Kim Jessee. He was very knowledgeable about the questions that I had he was very kind. Christian was my finance person and he was also very kin was Kim Jessee. He was very knowledgeable about the questions that I had he was very kind. Christian was my finance person and he was also very kind. I would definitely recommend Westside Lexus to all of my friends It’s been quite a while since I’ve purchased a new car and the experience I had at Westside Lexus with Kim Jessi was top notch More
by SHAUNAJESSEE
Verified Customer
February 27, 2021
Westside Lexus and Jeffery Byers have always been there for us when we needed help and good advice. He is the best! And thanks to Charlie Byers too! Fantastic team! for us when we needed help and good advice. He is the best! And thanks to Charlie Byers too! Fantastic team! More
by cgriff2401
February 27, 2021
They were professional, attentive, and wanted to make my experience an excellent one, which it was, just like all the others we have had there! experience an excellent one, which it was, just like all the others we have had there! More
by Angersteinalfred
Employees Worked With
Sterling Sine who was very professional and who did a great job!
February 27, 2021
Fantastic experience purchasing my RX350. I think this is the seventh vehicle we have purchased with the expert assistance from John Parish. Westside Lexus, thank you for the consistency. is the seventh vehicle we have purchased with the expert assistance from John Parish. Westside Lexus, thank you for the consistency. More
by Twarner
Employees Worked With
John Parish, Nam Pham
February 26, 2021
Alex Owens helped lead the sales engagement, he was extremely knowledgeable, helpful, and willing to find me what I wanted and needed based off of what was available. Mike in finance was able to get cr extremely knowledgeable, helpful, and willing to find me what I wanted and needed based off of what was available. Mike in finance was able to get creative to meet me with the monthly payment I wanted. Great experience! More
by asexton20
February 25, 2021
Great Experience purchasing a new vehicle RX 450 H. Mary made it hassle free and enjoyable for us. We thank her fir it. Go Westside Lexus made it hassle free and enjoyable for us. We thank her fir it. Go Westside Lexus More
by BRIJ
February 25, 2021
Everyone at Westside Lexus was a pleasure to deal with. This was by far the best automobile purchasing experience I have ever had. At no point did I ever feel pressured. My "Sales Consultant" was very hel This was by far the best automobile purchasing experience I have ever had. At no point did I ever feel pressured. My "Sales Consultant" was very helpful in choosing the best car for my needs. He was very knowledgeable about the Lexus vehicles and provided invaluable honest input. Overall a great experience, I would highly recommend this dealership to anyone looking to purchase a Lexus More
by jeffclem52
February 25, 2021
The dealership failed to do oproper inspection.of a used vehicle. bought mine and have it independently inspected by salespersons recommended mechanic . They said it was a slow leak in the radiator, when I vehicle. bought mine and have it independently inspected by salespersons recommended mechanic . They said it was a slow leak in the radiator, when I received the vehicle , there was a puddle of coolant fluid on the skid plate.Buying from out of state and being lied to is not what you would expect from a Lexus dealership More
by cris r.
Employees Worked With
February 25, 2021
I was greeted and treated with respect even though I was in my delivery driver clothes. I was not forced into the sale and any questions I had were answer with great side conversation to compliment. The big in my delivery driver clothes. I was not forced into the sale and any questions I had were answer with great side conversation to compliment. The biggest thing was I was not forced into the sale! More
by Brian Spady Jr.
February 25, 2021
Very happy with the service and help I got from this dealership. Great communication and very helpful the whole way through. Love the car thanks dealership. Great communication and very helpful the whole way through. Love the car thanks More
by Dnhaize007
Employees Worked With
