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Westside Lexus

Houston, TX

4.8
7,042 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,042 reviews

January 01, 2021

Felt COVID-safe the whole time, and was able to do most via internet. Sales person (Mike G.) was EXCELLENT to work with - - low-key and to the point! More

by lradamstex
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Reviews like this one make our day! We are thrilled to hear that you felt comfortable working with Mike and our Westside Lexus team to get into your new vehicle. Thank you for trusting us with your business!

January 01, 2021

The team at westside Lexus was helpful, professional and fast. We had a great buying experience. Thanks John and Mani, we are enjoying our Lexus. More

by pallavi11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Westside Lexus responded

We couldn't have asked for better feedback! It's wonderful to hear that John and Mani made your car-buying experience so special. Thank you for choosing Westside Lexus, and congratulations on your new vehicle!

December 31, 2020

Katalina was very professional and not pushy. The car we originally wanted had been sold so without us asking her she looked for another vehicle. More

by smoral1923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Westside Lexus responded

We are delighted to hear Katalina helped you find a great vehicle. Thank you so much for visiting us at Westside Lexus! We wish you safe driving and hope for the chance to work together in the future.

December 31, 2020

John Loving is amazing person and support by all means. His communication skill is very professional . He knows what to deal and how to make it More

by majid sabahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Westside Lexus responded

We truly appreciate your glowing feedback about John. He is a valuable member of our team and we are thrilled to hear that he delivered a five-star experience. Thank you for trusting Westside Lexus, Majid!

December 31, 2020

I am pleased with Mani service, he kept me inform of the status of my car purchase. He showed me some of the functions on the car. More

by ELDALAZCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Westside Lexus responded

It's wonderful to hear that Mani provided excellent service and explained the features of your new vehicle so you can be confident out on the roads. Thank you so much for reviewing Westside Lexus! We are grateful for your business.

December 31, 2020

We were greeted by Horace Johnson once we entered. He was very helpful and accommodating. I was able to communicate with him between visits via text. We came back and he worked with us until we found the rig More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson
Dec 31, 2020 -

Westside Lexus responded

Carrie, thank you so much for your 5-star review of Westside Lexus! We are happy to hear Horace was helpful and accommodating in-store and via text. We appreciate your recommendation!

December 31, 2020

Kim was great. He had a lot of patience and made the experience quick and easy. I came in and got out of there in about an hour and a half. Really professional gentleman. More

by leland.turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
Dec 31, 2020 -

Westside Lexus responded

Leland, thank you so much for sharing your positive experience at Westside Lexus! Feedback like yours is how we know we are doing a good job. We sincerely appreciate the opportunity to earn your business. Please come see us again next time!

December 31, 2020

My experience with David and Westside Lexus was absolutely wonderful. Throughout the whole process, David went above and beyond to make sure I was satisfied. This was without a doubt the best ca More

by michele.zambrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Jan 04, 2021 -

Westside Lexus responded

It makes our day to hear that David delivered the best car-buying experience you have ever had! Thank you for choosing Westside Lexus and taking the time to share your outstanding feedback. Enjoy your new car!

December 30, 2020

Great service and smooth transaction. Great explanation of all features. Desmond help us find the right one and gave us a test drive. Happy with the service More

by RAMI_NASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson
Dec 30, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Desmond took such good care of you here at Westside Lexus, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

December 30, 2020

I had Excellent experience with the purchase of the vehicle.mark was professional thw whole time. Will definitely recommend to friends and family for their next purchase. More

by ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Dec 31, 2020 -

Westside Lexus responded

Congratulations on your new car! We are proud that our team could assist you in the process and help you find what you were looking for. Thank you for choosing Westside Lexus and recommending us to friends and family! Happy New Year and safe travels in your new ride!

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