Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,039 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,039 reviews
December 27, 2020
Very reliable staff is very friendly and explain all questions clearly provide satisfactory car service The service manager and the sales person were very helpful and caring questions clearly provide satisfactory car service The service manager and the sales person were very helpful and caring More
by FOK38
Verified Customer
December 27, 2020
Awesome experience, awesome service! Would definitely recommend to friends and family when buying a car! Really a quick, courteous, professional all around car buying experience! Thank you all so much! recommend to friends and family when buying a car! Really a quick, courteous, professional all around car buying experience! Thank you all so much! More
by zacharyalbarrett2
December 27, 2020
Very please with the service, nice advisor, car well taking care except receptionist did not notify advisor so I end up wait for over 30 minutes and find advisor by myself. taking care except receptionist did not notify advisor so I end up wait for over 30 minutes and find advisor by myself. More
by LAN1102
December 27, 2020
It was a wonderful experience. Everyone was so helpful and we will enjoy our new Lexus. The facilities are very welcoming and were very comfortable as we waited. and we will enjoy our new Lexus. The facilities are very welcoming and were very comfortable as we waited. More
by iramullins
December 26, 2020
Everything went smooth as silk. I looked at other options like Honda and Mazda, but nobody could match Westside Lexus. Il be back in three years like Honda and Mazda, but nobody could match Westside Lexus. Il be back in three years More
by slandreth
December 26, 2020
I think Desmond was a very honest salesman who answer all of the questions that I had. He was also very concern as to what I exactly wanted and what colors I wanted. of the questions that I had. He was also very concern as to what I exactly wanted and what colors I wanted. More
by LEATHAESPREE
Employees Worked With
Mike Shafer, Desmond Johnson
December 24, 2020
Merry Christmas and Happy New Year! Thank you! Great service. We will buy again from Westside Lexus in the future. Can’t wait to pick up our car on Saturday. service. We will buy again from Westside Lexus in the future. Can’t wait to pick up our car on Saturday. More
by Alvinr8488
December 24, 2020
Dave was our salesman. He was great! We came looking only and left with a 2018 Lexus AWD which is what we were looking for. Excellent customer service and left with a 2018 Lexus AWD which is what we were looking for. Excellent customer service More
by Bates9550
December 24, 2020
Excellent customer serve and maintenance. Jeffrey Byers is an excellent face for Westside Lexus. I’ll remain a steadfast customer. Great location and parking also. Merry Christmas to one and all. is an excellent face for Westside Lexus. I’ll remain a steadfast customer. Great location and parking also. Merry Christmas to one and all. More
by Mawallac
Employees Worked With
December 24, 2020
Outstanding! New vehicle delivery was such a smooth process. Out the door in less than 2 hours! I’m used to it taking 4+ hours. And can I say, I love my new car! process. Out the door in less than 2 hours! I’m used to it taking 4+ hours. And can I say, I love my new car! More
by plfarkas
